Customer Service Sales

Vivek Mehta

**** **** *****, *********** **

Phone: 647-***-****, E-mail:********@*****.***

Objective

To obtain a challenging position with a market leader and gain experience in a progressive position and enhance further career development within a fast growing organization

Professional Highlights

Proven track record of maintaining high quality and standardsYears of experience in Account management, technology sales, professional sales, telecommunications, team leadership, wireless sales and cable productsAbility to work effectively under pressure in a fast-paced organizationAdvanced knowledge of related computer applications & systemsCommitted to a continuous learning philosophyHighly competitive, self starter who is organized, disciplined and goal orientedExcellent communication skills demonstrated by ability to work with people of diverse backgrounds. Listen to determine needs of customers before offering a solution. Quickly establish rapport with clientsExperienced in providing written and oral presentations. Resourceful, committed and versatile and adaptableProactive team player and ability to work independently in fast pace environmentStrong work ethic and desire to learn and understand new concepts

WORK RELATED EXPERIENCE SUMMARY

Retaining and growing customer base by optimizing sales via various marketing toolsBuild and manage reports accurately and assist managementManaged growth of employee’s

WORK AND VOLUNTEER EXPERIENCE SUMMARY

Feb 2009-May 2010 Full Time StaplesSales Associate (Customer Service, Provided Customer with Product Knowledge, Organized Team Building Exercises, Resolved Customer Complaints)

April 2007- Feb 2009 Full Time Future ShopSales Associate (Customer Service, Provided Customer with Product Knowledge, Organized Team Building Exercises, Resolved Customer Complaints)

SOFTWARE SKILLS

Windows 7, Windows XP, Windows Vista, Windows 2000, Windows NT server, Microsoft Office: Word, Excel, Power Point, Access, FrontPage, Internet,

Adobe Photoshop, Corel Draw, Flash, HTML, SQL Development, Oracle,

Education & Credentials

Diploma in Advertising

Sheridan College, Oakville, Ontario

EXTRACURRICULAR ACTIVITIES

YMCA community fundraisers, World Youth Day, 30-Hour Famine

Sports – softball, badminton, swimming, basketball, baseball, soccer

LANGUAGES

English, Hindi, Urdu, Punjabi (fluent); French, Arabic (intermediate)

REFERENCES Upon Request

Contact this candidate