Quality Assurance Project

Source: Bullhorn Reach - LinkedIn

Kyle Wilkie

Quality Assurance Analyst at The CUMIS Group

**********@*******.***

http://www.linkedin.com/in/kylewilkie

Summary

Proficient with Test-Track Pro/Bugzilla defect tracking application.

Proficient with Empirix eTest Suite automated testing application.

Experienced with Quick Test Professional(QTP), automated testing application.

Test Plan, Test Case documentation creation for project work.

Proficient in User Experience to locate defects prior to project release.

Familiar with Photoshop, all Office applications, HTML/Dreamweaver tools.

Teamwork Orientated.

Specialities

Test Automation with QTP and Empirix eTest

Work History

Quality Assurance Analyst at The CUMIS Group

December 2008 - Present (3 years 11 months)

QA on assigned tasks and projects, creating and executing test plans and test cases for application update releases. Content Manager for all updates and new automated test scripts. Quality Center Adminstrator.

Quality Assurance Analyst at CUMIS Group Ltd

December 2008 - December 2011 (3 years)

QA on assigned tasks and projects, creating and executing test plans and test cases for application update releases.

Project Work

Descriptive Programming in QTP for regression script tests.

Agile project orientated.

Content Managment of all scripts and data for testing environment.

Quality Center Administration/Support - setup new accounts, access levels, provide support and Call Track v8 support.

QA regression support during Vital Objects Implementation launch to production environments.

QA regression support during release implementation to test servers iclic, web services, vital objects.

Emprix to QTP automation conversion, datatable creation and executing of new QTP scripts

Scheduled regression testing and reporting. Script modification where needed to correct errors

Test Case creation and execution for iCLIC releases, IE8 Web Application Compatibility.

Test Case creation/gap analysis for Vital Objects

Databank build for 200 and 1500 certifications for Vital Objects

Performance testing/reporting and various assigned tasks

AODA Compliance Accessibility for Ontarians with Diabilities training.

QA Analyst for Softchoice eBiz at Softchoice

January 2005 - October 2008 (3 years 9 months)

QA Lead on assigned projects, creating test plans and test cases, coordinating with team to ensure product delivery.

Utilize defect tracking tool when bugs are reported, summarize and assign, test bug fixes when completed.

Quality Assurance Analyst at Softchoice Corporation

January 2005 - October 2008 (3 years 9 months)

QA Lead on assigned projects, creating and executing test plans and test cases, coordinating with team to ensure product delivery.

Customer conflict resolution via email/phone regarding issues with accounts and website.

Utilize defect tracking tool for bug logging, summarizing and assignment, test bug fixes when issue resolved.

Implement system to maintain historical record of upload success/failure rates, search keyword changes, and content changes.

Major Projects

Softchoice 2.0 - Creation and execution of test plans and test cases for launch of; Search - Creation and execution of testplans/test cases to ensure accurate deployment of Endeca Search Engine. Negative testing of search engine to return most relevant search results.

Custom Checkout - Test case execution for custom checkout process that limits employee spending.

Smart Price - Special pricing/rebate and surcharge addition to customer accounts and catalogue.

Move Coordinator at Armstrong Moving & Storage Mississauga

September 2004 - December 2004 (3 months)

Maintained and strengthened relationships with associated moving agencies as well as developed new relationships with new moving companies.

Skills

SharePoint, Test Planning, Microsoft CRM, .NET, Team Leadership, Business Analysis, Account Management, ITIL, Project Management, Process Improvement, Storage, Quality Assurance, Virtualization, Microsoft SQL Server, Team Building

Education

Humber College

Certificate, Advanced Multimedia and Design, 2002 - 2003

Humber College North Campus

Certificate, Advanced Multimedia, 2002 - 2003

Lakehead University

BA,, 1996 - 2002

Recommendations

"Kyle was an very efficient QA analyst. He quickly grasped the nature of any assigned work and was meticulous in his execution of all QA tasks. Kyle was reliable and met his commitments to schedule. Did not have to be told twice what the work entailed and worked well with all his colleagues. I unreservedly recommend Kyle to any organization looking for a person who, by his actions, will drive up the quality of software whether new systems or maintenance work."

-- Hugh Forrest, colleague

"Worked on a number of projects with Kyle. Very professional, ensures all have completed their tasks. Lends an ear to each group member and contributes to the team."

-- Brian Abutti, colleague

"Kyle worked with me at Softchoice during my time on the eBiz team. His attention to detail and willingness to get the job done correctly has always been two of his greatest traits. Kyle's positive attitude also makes working with him even better. Without any doubt, I would highly recommend Kyle."

-- Christopher Tang, colleague

"I'll never forget how welcome Kyle made me feel on my first day at work. From that day on he patiently shared his knowledge and tips around the inner workings of the business and site. He is efficient and detailed in work and a real team player, always stepping up to help when he can. Everybody enjoys working with Kyle... he's just plain fun!"

-- Sharon Seto, colleague

"While at Softchoice I had the opportunity to work with Kyle. He's easy-going, personable and always a pleasant to work with. He has a solid grasp for QA processes and he pays great attention to all aspects of his work. He's dedicated to his work and a great asset to the success of our projects. He's very effective and efficient. I would highly recommend him and definitely look forward to working with him again."

-- Joubin Najmaie, colleague

"Kyle is a dedicated results oriented person who has always been available on a timely basis and acts promptly to resolve / solve internal client issues. Kyle s understanding of quality assurance and testing processes and procedures resulted in many improvements for the technology department. Kyle was a valuable member of the team, being focused on achieving results through positive collaboration with the management team and various groups within the organization."

-- Artur Cygan, colleague

"Kyle worked for me at Softchoice for over 2 years. In that time, Kyle always proved to be 100% reliable, dedicated, and truly concerned about the quality of work we were pushing to Production. By far Kyle's top strengths include process management; he will follow and enforce every process, task execution; he will always execute tasks to their most finite detail. Kyle was always willing to stay late, come in early or work on weekends when the project required this. I would recommend Kyle without hesitation and would be happy to work with him again."

-- private private, colleague

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