Customer Service Sales

NATHALIE ROMAGE

Email: ********@***************.***

Address:

City: Upper Darby

State: PA

Zip: 19082

Country: USA

Phone: 267-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

As a graduate of West Chester University with a B.S. in Biology, my educational background has given me a solid understanding of biotechnological and environmental industries. My on-the-job training while employed by MedImmune has allowed me to not only apply my acquired skills but was also an opportunity to learn the different aspects of the industry. An extensive six year of retail experience has instilled in me great customer service and interpersonal skills, outstanding work ethics, and the ability to work under pressure. Due to my greatly diverse professional background, I have morphed into a reliable and dependable professional who takes great pride in her performance. I am committed to working hard and seeing the challenges I accept lead to successful outcomes. In addition, I am an energetic team player who works well with co-workers and colleagues.

Educational Background:

High School Dipolma from West Chester University of Pennsylvania, West Chester PA 1/2001 to 5/2010 (Biology)

Job History / Details:

Professional Overview

As a graduate of West Chester University with a B.S. in Biology, my educational background has given me a solid understanding of biotechnological and environmental industries. My on-the-job training while employed by MedImmune has allowed me to not only apply my acquired skills but was also an opportunity to learn the different aspects of the industry. An extensive six year of retail experience has instilled in me great customer service and interpersonal skills, outstanding work ethics, and the ability to work under pressure. Due to my greatly diverse professional background, I have morphed into a reliable and dependable professional who takes great pride in her performance. I am committed to working hard and seeing the challenges I accept lead to successful outcomes. In addition, I am an energetic team player who works well with co-workers and colleagues.

Core Qualifications

Tissue staining: Two consecutive semesters of tissue staining using different staining methods including:Gram Staining, Vectastain ABC Systems, Romanovsky Staining

Bacteria culture: One semester of inoculating pure bacteria culture using different variations of the sterile techniques and media to analyze their growth pattern

Electrophoresis: Several semesters fragmenting and performing electrophoresis studying pattern of DNA

PCR: One semester amplifying DNA sequences for mapping

French: Complete Secondary Education in French

Education

2010 West Chester University of Pennsylvania West Chester, Pennsylvania

Bachelor of Sciences

GENERAL CONCENTRATION. This program prepared me for a career in laboratory research in cell and molecular biology at industrial, medical, academic, and government facilities. Provided me with a strong background in both Biology and Chemistry

Coursework:

Organic Chemistry I and II

Recombinant DNA

Human Genetics

Cell Physiology

Microbiology

Experience

June 2012 to Current

Tumi Philadelphia, PA

Associate Manager

Drive sales by implementing company's selling standard

Perform daily operational tasks

Execute stock duties and monitor inventory

Tutor new team members

November 2011 to June 2011

Wolford King of Prussia, PA

Assistant Manager

Maintained small staff through coaching and monitoring

Meet operational expectations by implementing company's standards

Maintained boutique's inventories.

Perform stock duties including receiving shipments, merchandise storage, and filling goods on sales floor

Drove sales by establishing rapport with potential and actual clients

February 2008 to October 2011

Cole Haan Nike Inc King of Prussia, PA

Sales Associate

.Exceeded Monthly sales quota.

Assisted in coaching new hires in selling techniques, customer service procedures and clienteling.

Maximized customer loyalty through engagement by telephone, correspondence and servicing Supervised and maintained daily tasks and projects including: floor set, display maintenance, and clienteling.

June 2010 to August 2010

MedImmune Philadelphia, PA

Manufacturing Lab Technician (Contractor)

Followed all GMP guidelines and reported unsafe conditions

Developed batch records,equipment logs, material specifications and other device history documents Received and.

Organized test samples to ensure integrity of manufacturing results

Performed basic.equipment/facility aseptic upkeep.

December 2009 to April 2010

Brett Tessler & Associates Philadelphia, PA

Legal Secretary

Assisted Clients as a French/Creole interpreter.

Conducted all administrative duties including: legal correspondence, data entry, scheduling and filing.

Contact this candidate