Customer Service High School

Confidential User

Email: ********@***********.***

Address:

City: Jacksonville

State: FL

Zip: 32210

Country: USA

Phone: 904-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Customer Service Rep with background as File Clerk, Scan Operator, Receptionist and Mail Processor looking to join a growing organization as part of the Member Service Unit .

Educational Background:

High School Dipolma from Paxon Sr High, Jacksonville FL 1/2001 to 8/1996 (Nursing)

High School Dipolma from Florida Community College, Jacksonville FL 1/2001 to 12/2012

Job History / Details:

Professional Summary

Customer Service Rep with background as File Clerk, Scan Operator, Receptionist and Mail Processor looking to join a growing organization as part of the Member Service Unit.

Core Qualifications

Microsoft Office

Excel

Computer proficient

File/records maintenance

Training and development

Customer Service

Multi Task Management

Scan Operator

Data Entry

Quick learner

Work well w/others

Team Player

Optimistic

Responsible

Organizer

Experience

July 2004 to Current

FPIC Insurance Company Jacksonville, FL

Customer Service Rep

Assist insureds with making changes to policy by telephone, fax or mail

Process cancellations

Process endorsements to make changes to policy

Mail renewal documents/renewal application

Mail correspondence (late notices, invoices, Proof of coverage, certified and etc.)

Train new co workers in my department

Assist on projects

November 2002 to July 2004

FPIC Insurance Company Jacksonville, FL

File Clerk/Scan Operator

File updates to insured folders

Prep and scan old files into system

Package and mail old files to storage warehouse

Fill in for receptionist and mail clerk

Education

1995 Paxon Sr High Jacksonville, FL

High School Diploma

Florida Community College Jacksonville, FL

Associate of Science Nursing

I have currently completed 1 year and will be enrolling to for more classes

Contact this candidate