Project Manager Engineer
Resume:
Christopher Johnson
Email: *********@********.***
Address: ***** ***** **** *****
City: Bristow
State: VA
Zip: 20136
Country: USA
Phone: 703-***-****
Skill Level: Management
Salary Range: $105,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
iChristopher L. Johnson
12585 Garry Glen Drive, Bristow, VA 20136 Home: 703-***-**** / email: *********@********.***
Professional Experience
The College Board
11911 Democracy Blvd, Reston, VA 20190 July 2001 to Present
The Collegeboard is the historical institution for proctoring the SAT examination. The College Boardaiis primary goal is to provide and maintain online access for SAT test registrations as well as assist with college and financial aid research via Internet access. As Manager of Network and VOIP Engineer, the specifics of my responsibilities and accomplishments are as follows:
Manager of Network and VOIP Engineering March 2008 to Present
As Director of Network and VOIP Engineering, my role involved management as well as remaining a networking peer within a team of three Senior Network Engineers and 2 Senior VOIP Engineers responsible for the enterprise network topology consisting of 2000 staff members across 14 regional offices and 2 Internet Data centers.
Responsible for overseeing a team that is responsible for design, engineering, and administrative processes that oversee ~300 network devices, 75 telephony WAN circuits, 7500 switch ports, 1400 phones, 1800 DIDs, and hosted throughout our Internet data centers, regional office server rooms and network closets.
Tracked team performance and personally participated in enhancing deployment standards and operating procedures in effort to become and remain PCI compliant for all data center network services hosting PCI applications.
Participated in making critical decision based on technical design criteria responsible for a radical transformation initiative of current data center network to comply with ever growing outwardly facing connectivity growth toward Internet based SaaS services and PCI compartmentalization.
Coordinated the in sourcing of essential network monitoring and configuration management needs into the care of network engineering team in effort to encourage more intimacy with event management practices and monitoring tactics for syslog, bandwidth, netflow, MOS score reporting, as provided by PRTG, Solarwinds Orion and Solarwinds Cirrus.
Invoked network platform standardization for core data center, regional office data centers, and telco closets in effort to consolidate and enhance platform support capabilities. This effort promoted OS platform alignment, reuse of documentation, and increased depth in team skill set focus as analysis into image capabilities was fostered as a result.
Worked with the network and VOIP teams to migrate our core Information Technology office hosting 600 staff members. The transition went smooth and seamlessly through careful use of VOIP DID translation and facilitating the new office with new data networks.
Reduced administrative overhead by grand-fathering in as-built cable plant topology standards for all regional offices. The as-built design required all network jacks to be assigned specific switch ports so wall jack numbers translated back to switch port descriptions so desktop support and staff members could escalate easily knowing media location from end to end.
Managed and participated in the transition from a floating static route VPN failover topology to a fully redundant WAN topology leveraging OSPF routing at the network core and in the regional offices while redistributing routes from OSPF into BGP tables of the MPLS carrier offering. Second phase of service offering was to enhance QOS by applying acls across four service classes (committed access rates) including the use of a scavenger class to control high bandwidth yet latency tolerant NFS-based NAS storage online backups in our larger regional offices.
Orchestrated team preparations and helped facilitate contractor augmentation to fork-lift upgrade our enterprise VOIP platform from UCS Call Manager version 3.3 to 6.1. Over the course of nine months, 1400 devices, 1800 DIDs, and 14 regional were moved to a parallel VOIP environment tied together via H.323 call trunks.
Senior Network Engineer July 2001 to March 2008
As the Senior Network Engineer, the specifics of my responsibilities and accomplishments were as follows:
Design and maintain the network infrastructure of the Collegeboard.com production website. The initial build out took place all within a 6-week timeframe. At present, the network infrastructure is fully n+1 redundant from full BGP tables between two ISP providers down to NIC teaming/trunking between redundant switches to critical server platforms. Systems within my realm of responsibility encompass routing, switching, load balancing and network security.
Design and build out the network expansion plan for the new SAT test web farm. The design had to take into account for provisioning multiple development silos while trying to maintain simplicity within the VLAN allocation schema through use of super-netting and VLSM constructs.
Design and build a CISCO 6500 chassis based switching infrastructure solution and migrate all networked systems from small form-factor switches to the chassis solution.
Build out a Weblogic 6.1spk1 clustered environment consisting of seven business instances each capable of being layered across hardware resources in a manner to take advantage cost conservation while also enabling the ability to horizontally scale up and down for peak processing periods.
Write an extensive RFP for an enterprise network management system and submit it to 5 chosen vendors based on reputation and market dominance. Upon receipt of vendor response, an evaluation was conducted of each NMS product on live systems so as to validate overall functionality. After final vendor selection of Mercury Interactive Topaz and Sitescope, the process of designing and implementing the NMS infrastructure took place.
Evaluate, architect and deploy a content compression system call Redline TX 2200 behind a pre-existing load balancing solution and in front of the web servers. The Redline product intercepts http1.1 browser requests, compresses the browser content, and delivers the request back to the end useraiis browser up to 3:1 compression rates.
Install the NetVMG intelligent routing system to interface with the CISCO 7206 routing platform running BGP4. The projectaiis design purpose is to increase overall site availability to our user base while directing a designated amount of bandwidth to flow across the more expensive of the two ISP providers and the remaining over the less expensive ISP provided thresholds of packet-loss and roundtrip time thresholds were not exceeded.
Technical Account Manager, Exodus Communications, Inc.
45901 Nokesville Rd., Sterling, VA July 2000 to July 2001
Exodus Communications is the leading Internet Data Center infrastructure corporation in todayaiis technical economy. With 1.2 Million square feet of datacenter space in 21 IDCs throughout the world, Exodus communications provides a valuable opportunity to work with multiple companies in developing infrastructure that best suites their needs. As a Technical account manager, the specifics of my responsibilities and accomplishments are as follows:
Work with a customer base to rapidly identify their professional services needs and assemble the appropriate resources to assist them in accommodating the requests according to contract.
Arrange and engage in status meetings with customers to review the amount of hours of professional services used and the amount remaining.
Work as a senior network engineer on multiple projects by building out and maintaining data center network infrastructure networks for the Exodus Professional services customer base. Some of the networking projects consisted of the following:
Install and test a redundant network infrastructure consisting of utilizing an active/active firewall architecture sandwiched between two sets of BIGIP load balancers. External set of load balancers round-robin network requests over both firewalls while internal set round-robinaiis requests over the server farm.
Manage and engineer an elaborate infrastructure of a banking client that required the use of 7 sets of redundant firewalls, 2 sets of redundant Alteon load balancers while using an out-of-band syslog and IDS network. Internet connectivity into the site required multiple VPN tunnels via Cisco Concentrator 3000.
Work with team to build a redundant infrastructure surrounding an automated top-level DNS domain system that allocates zone files and a default website to potential clients of the medical community.
Senior Systems Engineer, Boozii.Allen & Hamilton, Inc.
8283 Greensboro Drive, McLean, VA 22102 September 1998 to July 2000
Booz-Allen & Hamilton is a global Fortune 500 consulting firm in the technology and managerial consulting industries. Booz-Allen maintains business relationships with reputable commercial clients as well as international governments on 5 continents. The position of senior systems engineer provides an ideal environment for further developing strong technical skills in the field of enterprise networking. As a senior systems engineer, the specifics of my responsibilities and accomplishments are as follows:
Collaborate within a team environment to engineer and manage a global wide area network infrastructure consisting of 85 routers running IP/IPX/AT over frame relay and PPP via fractional and full DS1 and DS3 technologies.
Use state-of-the-art network management applications including, but not limited to, HP Openview, Micromuse NetCOOL, Concorde Network Health 4.5 and NetScout network probe analysis on Solaris and HP-UX platforms. Their use is vital to the compilation of statistical data in effort to determine overall network health of regional routers and circuit utilization while projecting future growth in bandwidth requirements.
Responsible for day-to-day troubleshooting of complex network problems including client/server application communique to internetwork latency issues.
Create and implement an IP allocation policy that outlines the subnet allocation of 512 class C subnets out of two wholly owned Class B internet addresses. Based on future implementation of OSPF, each corporate campus and remote site will receive subnets based on the adopted policy consisting of contiguous subnet allocation in accordance with IP route summarization.
Upgrade the corporate Internet connection from 10M ethernet to a tiered DS3 architecture. BGP4 is used to advertise default route with weighted metrics establishing the DS3 as the optimal path while a T1 as the back-up.
Propose a multi-homed Internet connection in corporate hubs located in Singapore, San Francisco, Tyson Corner and London. Solution includes advertising primary BGP4 metrics of the regional hub routes while advertising fail-over to next optimal region.
Migrate 90% of remote offices east of the Mississippi from a fully-meshed fiber network over to a more economical hub and spoke frame-relay network architecture in the time span of a five month period.
Set up an unauthoritative, Solaris based, DNS server in order to provide another team to setup and test a VPN solution that facilitates LDAP authentication vs. Netware NDS directory authentication.
Technical Project Manager/Network Architect, UOL Publishing, Inc.
8251 Greensboro Drive, McLean, VA 22102 January 1997 to August 1998
UOL Publishing, Inc. is a courseware development corporation providing online education enriched with the cutting-edge multi-media technologies of the worldwide web, for major corporations and colleges. The position of Network Architect and Technical Project Manager provides an ideal environment for developing strong technical and managerial skills. As the project manager, the specifics of my responsibilities and accomplishments are as follows:
Meet marketing requirements by installing, configuring and testing a corporate web analysis system that provides detailed usage statistics for client and executive inquiries.
Conduct research for a help desk system that will take care of all internal and external technical support; install and configure it, analyze its workflow, then hire and train the help desk operators and train the end users how to use it.
Maintain the disaster recovery plan for all production and non-production servers by installing and configuring the Legato Networker back up system at the McLean corporate office and the production subnet at DIGEX Inc.
As the Network Architect, the specifics of my responsibilities and accomplishments are as follows:
Install, configure and provide support for WindowsNT 4.0 and Solaris 2.5.1 networking architectures during the rapid growth from a single Internet connection to a medium sized corporate wide area network (WAN) with complex network subnet segmentation and multiple T-1 redundancy.
Work with corporate clients to troubleshoot network connectivity issues due to intermittent routing problems appearing on the Internet.
Install and maintain the CISCO Works SNMP application to monitor all essential network devices throughout the corporate WAN.
Install, configure, test and maintain the Solstice Firewall-1 firewall product for the Virginia and Texas offices and the production subnet at DIGEX Inc.
Integrate an existing frame-relay network into UOLaiis infrastructure by setting up a dual-host PVC architecture between both corporate headquarters and the existing remote sites, migrating the routing architecture over to the new host, and tearing down the original PVC architecture converting the original host to a remote site.
Collaborate with an Internet service provider to architect and implement a multi-gateway production subnet that provides Internet access, integrated client network access, and trusted back-end access to the corporate headquarters.
Applications Programmer, Cypress Consulting, Inc.
14391 Waples Mill Road Fairfax, VA 22030 September 1995 to January 1997
The position of an applications programmer at CYCON Technologies, a subsidiary of Cypress Consulting Inc., an Internet security consulting corporation, involved many different duties and responsibilities. My position as an applications programmer, not only involved software development, but various administrative duties for Cypress Consulting as a whole. My various roles and projects include the following:
Design and develop graphical user interfaces (GUIs) as part of the management console for the CYCON Labyrinth firewall product, using state of the art World Wide Web (WWW) technologies. These technologies include HTML 3.0 tables and frames and complex CGI interfaces written in Perl 4.x and 5.x. These interfaces were designed to allow remote administration of encryption and dynamic firewall rule input.
Design, develop, and maintain the corporate WWW server, illustrating various network configurations, CYCON Technologies technical firewall specifications, and available consulting services. These web pages were designed to act as a primary form of marketing for Cypress Consulting and provided information on general Internet technologies.
Design all the graphic arts for the production of the CYCON Labyrinth firewall which includes: the product logo; complete packaging layouts; marketing brochures and mailer design; and magazine advertisements published in various major trade magazines.
Develop a custom email-filtering program that would extract and summarize security system logs and generate reports for Cypress Consulting clientele.
Install a CAT5 Ethernet and CAT3 telephone network after the relocation of the corporate office. The project included complex cable runs, physical wiring layouts, and final cable installations.
Education
Strayer Business College, Lake Ridge, VA 22191
Masters in Network Information Systems, Sept 2003 to present
Strayer Business College, Lake Ridge, VA 22191
Bachelor of Science in Computer Information Systems, July 1996 to May 1999
Anne Arundel Comm. College, Arnold, MD 21012
Associates Degree in Computer Network Administration, September 1994 June 1996
University of Maryland, College Park, MD
Bachelor of Arts in General Studies, September 1985 to December 1988
Technical Training and Conferences
Enterprise Connect, March 2010, March 2011, March 2012
QOS, April 2010
CISCO Networkers (Cisco Live), July 2005
CISCO VOIP Call Manager 3.3(3) Training, Presidio Corp, March 2004
F5 3DNS Training, F5 Training, January 2004
SNMP for workgroups and Enterprise environments, Learning Tree, May 2003
Installation and Administration of BEA Weblogic Server, BEA Technologies, October 2001
Building Cisco Multilayer Switched Networks (Cisco BCMSN), American Research Group, April 2001
Advanced Cisco Router Configuration and Administration, (Cisco ACRC), American Research Group, April 1998
Intro to Cisco Router Configuration and Administration, (Cisco ICRC), American Research Group, March 1998
Solaris OS Security and Solstice Firewall I, Access Graphics, July 1997
Certifications
CISCO Certified Network Associate: Sylvan Testing Centers, Certification ID: CSCO10081774, Date of Certification: April 17th 2000
Computer Experience
Server Hardware Platforms: Sunblade 1000, sparc 5, UltraSPARC 1, 2, 6000, MTI9000 RAID 5, Compaq Proliant server series.
Operating Systems: Solaris 2.x, Windows 9x/NT/2000/XP, Slackware Linux, FreeBSD 2.x
Network Hardware Platforms: Router: CISCO 2500,2600,2800,2900,3600,3800,4000,7000 series, BayNetworks AN,ASN,BLN and BCN series
Switching: CISCO 6500(L3),5500,4500,4000,3700,3600 3500 and 2900 series. Nortel/Baynetworks BayStack 350T
450T, 5000 chassie based, Accelar 1200(L3), Dell 5012 and 5224
Loadbalancing: F5 BIGIP, 3DNS, LTM on 520, 1500,1600,3100 and 6400 platforms from v4.2ptf7 to 10.1.2, Alteon 180e
Security: PIX 500 series on v6 / FWSM v2.2 / Checkpoint 3.0/4.1 on Solaris and FreeBSD(Nokia), Netscreen 100
SRX240,SRX650,NSM
VPN: CISCO Concentrator 3000, CISCO router and firewall IOS VPN
Telco: Astrocom, ATL1540, Larscom, Tylink and Kentrox CSU/DSUs,
LAN/WAN Technologies Layer 3: Server/Router static routing, server/Router RIP, RIP2, IPX, AT, OSPF, BGP
Layer 2: Ether-channel, Spanning-tree, IRB, DS1,DS3: Frame-Relay and PPP
Network Monitoring: Software: Solarwinds, KIWI Cattools, Wireshark
References
Personal references upon request
Sanitized VISIO Diagrams of past projects also available upon request
Contact this candidate