Customer Service Sales Representative

Myron Murphy

Email: *********@********.***

Address: ***** ***** ***** **

City: Charlotte

State: NC

Zip: 28227

Country: USA

Phone: 704-***-****

Skill Level: Experienced

Salary Range: $35,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Myron Murphy

12402 Downy Birch Rd

Charlotte, NC 28227

Tel: 704-***-****

*********@*******.***

Objective: To bring to your organization enthusiasm, dedication, responsibility and a good work ethic, combined with a desire to utilize my skills obtained through education and experience in the following areas:

ISTQB Certified Tester (International Software Testing Qualifications Board), Foundation Level Certifications

Effective working independently or as a cooperative team member

Motivated and enthusiastic about developing good relations with clients

Strong organizational skills with the ability to plan & implement goals and objectives

Working knowledge of Excel, Work, PowerPoint, Dreamweaver, Flash, HTML and Photoshop

Work Experience

Capgemini, Entry Level Manual Software Tester- 2011-present

Determine conditions under which tests are to be conducted

Manually execute test cases to validate functionality

Report and track defects resulting from the test effort

Provide status and metrics reporting to management and project team members

Proactively recommend and support process improvements

Provide innovative ideas and solutions in an ever-changing environment

Internal Revenue Service, Enumerator for the 2010 census

Planned work by reviewing assignment area to determine organization of neighborhoods and

locate households for conducting interviews.

Conducted interviews with residents in assigned areas by following stringent guidelines and

confidentiality laws.

Explained the purpose of the census interview, answered residents' questions, elicited information following a script, and recorded census data on forms.

Complied with accuracy standards while maintaining high production rates.

Central Garden & Pet, Account Representative- 2010-2012

Negotiated with store management to optimize placement of products

Increased sales 20% over previous year

Coca-Cola Consolidated, Route Sales Representative- 2006 to 2009

Analyzed data to determine opportunities to maximize profitability

Negotiated with store management to optimize placement of products

Fostered relationships with accounts and provided superior customer service

Education/Certifications

Gibbs College, Associates Degree in Digital Media Communications

ISTQB(International Software Testing Qualifications Board)Certified Tester, Foundation Level Certifications

Mortgage Training Solutions, Certification: N.C. Loan Officer Fundamentals

JM Wright Technical School - Residential/Commercial electrical repair and installation

References available upon request

Contact this candidate