Customer Service Sales

Christine Hart

Email: ********@******.***

Address:

City: Spring Hill

State: FL

Zip: 34608

Country: USA

Phone: 352-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated Management team member practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing sales and reducing shrink.

Educational Background:

High School Dipolma from Augusta Technical Institute, Augusta GA 1/2001 to 12/2002 (basic)

Job History / Details:

Career Overview

Motivated Management team member practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing sales and reducing shrink.

Core Strengths

Cash management

Store maintenance

Inventory Control

Strong organizational skills

Adaptability

Excellent at Multi-tasking

Energetic work attitude

Courteous demeanor

Problem solver

Excellent communication skills

Customer service

Builds talent in team members

Accomplishments

Promoted to Assistant Manager after 5 years with company following 2 years Inventory Manager

Received numerous Customer Service Awards, Flagship Awards, Superior Inspection Rating for Photo Lab

Improved store sales

Developed and implemented new loss prevention methods which resulted in reduction in shrink

Received FL state certified Pharmacy Technician Registration

Work Experience

July 2004 to Current

Walgreens Spring Hill, Fl

Assistant Manager

Provide outstanding customer service in all areas of retail and pharmacy

Taking the extra step with all customer interactions to retain customer loyalty

Think outside of the box with customer complaints and inquiries via telephone, e-mail, or walk-in

Maintaining productive fast paced work environment

Overseeing multiple departments in front end, beauty, photo lab, and pharmacy

Daily interactions with vendor representatives

Resolved inventory, billing, and claim issues

Developed training opportunities in others

Directly supervised and developed daily task lists for a rotating team of approximately 12 associates

July 2007 to May 2009

Walgreens Martinez, GA

Inventory Manager

Maintaining accurate on hand inventory

Ordering based on projected sales

Vendor Receiving and Claims

Controlling shrink

July 2004 to July 2007

Walgreens Martinez, GA

Sales Associate

Gained experience in all areas of retail pharmacy

Service Clerk, Photo Specialist, Beauty Adviser, Pharmacy Designated Hitter

March 2004 to June 2004

California Dreaming Augusta, Ga

Restaurant Hostess

Assisted co-workers

Cleaned bars, work areas, and tables

Greeted guests and sat them at tables or in waiting areas

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