Customer Service High School

Bryan Lee

Email: abpw3k@r.postjobfree.com

Address:

City: Ontario

State: CA

Zip: 91764

Country: USA

Phone: 702-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly experienced Customer Service Professional. Able to handle a high volume of customer calls in a fast paced environment with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public. Adept at prioritizing and completing tasks to meet customer needs. Highly motivated to learn and excel.

Educational Background:

High School Dipolma from Adult High School, N Las Vegas NV 1/2001 to 1/2002 (General Education)

Job History / Details:

Professional Summary

Highly experienced Customer Service Professional. Able to handle a high volume of customer calls in a fast paced environment with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public. Adept at prioritizing and completing tasks to meet customer needs. Highly motivated to learn and excel.

Licenses

Certified Nursing Assistant Lic#cna024188

CPR certified

Basic EKG Certification

Skill Highlights

Excellent communication skills

Attention to detail

Hard working

Reliable

Ability to work in a team structure

Type 75 WPM

Highly motivated

Very organized

Ability to obtain and process information

Professional Experience

July 2009 to October 2012

Nevada State Veterans Home Boulder City, Nevada

Certified Nursing Assistant/Restorative Aide

Helping residents with their ADL

Physical Therapy

Transporting residents to Dr. Appt

Documentations on residents daily

CEU (continuous education units)

January 2003 to June 2009

Circus Circus Hotel and Casino Las Vegas, Nevada

Front Desk/ Guest Services

Customer service

High levels of incoming calls

Reservations

Checking in/out

Organizing and filing during audit hours

Cash sales

January 2002 to January 2003

Jiffy Lube Las Vegas, Nevada

Lube Tech

Customer services

Cash sales

Inventory / stocking

Changing all automotive lubricants

Education and Training

2002 Adult High School Las Vegas, Nevada

High School Diploma General Education

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