Receptionist

-->

**** *. ***** *** ***, Apt.****

************@*****.***

OBJECTIVE:

A highly motivated team oriented professional looking to work in a progressive environment that will utilize my customer service skills while offering an avenue to enhance a company's bottom line.

Call Center Customer Service (Inbound)

Assisted customers regarding questions about products.

2003-2008 James Henley, Jr. Chpt. 13 Trustee Jackson, Ms

Receptionist

Performed daily transactions recording for debtors and held responsible for accuracy of debtors account.

Published daily reports and maintained weekly and monthly balance sheets.

Electronically filed motions, Orders and Final reports to the Bankruptcy Court.

Direct contact regarding questions pertaining to cases by debtors, attorneys and creditors.

Maintained debtors folders with documents pertaining to their cases.

Input data on cases that have been paid, closed or dismissed.

Answered phone, filing and sorting mail.

1996-2003Office Depot Jackson, Ms

Copy and Print Center Manager

Manages and directs Business Center activities and ensures customer satisfaction.

Responsible for ensuring equipment is properly maintained and initiates outside repairs as necessary.

Ensure Business Center is properly maintained and sufficiently stocked with supplies.

Process all incoming work on a timely basis and notifies customers upon receipt of orders and follow-up on delayed orders.

Process all vendor invoices and submitted weekly reports.

1994-1996 Office Depot Jackson, Ms

Lead Customer Service Clerk

Floor Lead for Customer Service Dept

Direct contact for customers regarding questions about products

Assisted customers with purchases, product returns, exchanges and refunds.

Input and processed online orders.

Administered training for new hires.

Responsible for stocking and cross checking inventory.

COMPUTER EXPERIENCE:

Netscape, Internet Explorer 4, Internet Explorer 5

Windows 3.1

Windows NT

Windows 95/98/00/XP

Microsoft Office

EDUCATION:

Jackson State University

ADDITIONAL

INFORMATION:

-Strong organizational skills

-Detail Oriented

-Well regarded for interpersonal written and oral communication

-Effectively handles multiple tasks in an efficient manner

-Demonstrates ability to acquire and apply knowledge rapidly

-Independent; Works well with minimal supervision and contributes to a team

Input and processed orders.

Assisted customers with purchases, product returns, and refunds

EXPERIENCE:

2008-2009 Temporary Staffing Agencies Tx

Receptionist

Answered internal calls and directed them to the appropriate people.

Greeted and directed visitors to the appropriate parties.

Receives, sorts and distributes incoming mail and faxes.

Provided typing support for others in the operation.

Contact this candidate