Administrative

Sekou's InformationLocation: PIKESVILLE, MDTitle: AdministrativeExperience: 6-9 yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: IntermediateWork Status: U.S. CitizenMember Since: 2011-05-24 Helpful Links

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4228 OLD MILFORD MILL RD PIKESVILLE, **************@*****.***

SEKOU EVANS

SUMMARY OF QUALIFICATIONS

Excellent customer service skills

Highly motivated, responsible, and reliable

Excellent written and verbal communication

Experienced in maintaining databases and records

Proficient in Microsoft Office and Internet research

Able to work independently as well as part of a team

RELEVANT EXPERIENCE

Answered phone calls in a professional and courteous manner

Assisted customers with resolving issues related to their case

Entered commitments into the database; kept tract of inmates; maintained filing close out system

Opened and sorted mail, deliver and pick up mail; conducted nightly sales totals; packed inventory Supervised 8 employees, prepared nightly sales reports, interviewed and hired new employees

Maintained employee time sheets; addressed and resolved customer concerns

WORK EXPERIENCE

Data Entry/Customer Service 2008-2009

Baltimore City Office of Child Support Enforcement Baltimore, MD

Data Entry/Customer Service 2006-2008

Central Booking Intake Facility Baltimore, MD

Mailman 2005-2006

Jail Industries Mailroom Baltimore, MD

Picker/Packer 2004-2005

Rite Aid Warehouse Arbutus, MD

Supervisor 2002-2003

John Robert Powers Modeling Agency Baltimore, MD

EDUCATION

High School Diploma - MD

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