maurice champlin
Email: *********@********.***
Address: *** *** **** ******
City: lake mary
State: FL
Zip: 32746
Country: USA
Phone: 321-***-****
Skill Level: Management
Salary Range: $45,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
MAURICE LACORBINERE CHAMPLAIN
488 Sun Lake Circle, Apt 304, Lake Mary, FL 32746
Mobile: 321-***-**** *********@********.***
Actively seeking a key role in an organization in need of an accomplished individual with outstanding operations management, communication and -marketing skills- in providing exceptional customer relations ...accompanied with resourcefulness, multi-tasking abilities and the self-motivation to accomplish company goals and objectives.
Enthusiastic, success-driven and self-motivated professional with significant years of experience in providing an exceptional performance in all facets of operations management, including cost, efficiency and sustainability
Skilled and knowledgeable in marketing, e-commerce, contribution margins, and corporate finance
Combined organizational skills with the ability to plan and manage diverse
business relationships
Possesses excellent interpersonal skills fit to a dynamic environment that ensures client satisfaction
Proven ability to implement employee development procedures, and team leadership to attain or exceed organizational objectives
Equipped with excellent work ethic; possess strong sense of responsibility and leadership with commendable track record of dependability, combined with integrity
Able to handle multiple projects and meet deadlines under pressure
Recognized for exhibiting professionalism, positive attitude, and a commitment to excellence
CORE COMPETENCIES
Management: adept in organizational and financial principles, customer relations management, and focusing on cost, efficiency and sustainability
Resourceful and well-organized: skilled in departmental planning, task management and project follow through
Effective communication skills: adept in customer relations management, ethics, and conflict resolution
Strong sense of responsibility:, excellent track record of dependability and professional standards
Creative Problem Solver: responds strategically with incisive operational tactics to various competitive business environments
PROFESSIONAL EXPERIENCE
MANAGER: Firestone Car Care Center Norwich, CT 2005-2011
Analyzed internal operational procedures, forecasting service, monitored expenses, break-even points, contribution margins, financial and operational reports
Analyzed service and sales, variable and fixed expenses to positively impact profit margins
Provided feed forward and feedback while conducting employee assessments, and scheduling
Added value to the corporation by implementing district wide training modules
Instrumental in procuring business contracts with the Groton navy sub-base and other government and private organizations to meet or exceed the company`s market share objective.
Influential in progressing the mission and vision of our organization by locating potential new sites for growth and expansion.
Key Accomplishments:
Directed and motivated my team to break regional and national sales records by doubling our profit margins
Successfully increased our customer loyalty and satisfaction from 76% to 96%
SURVEILLANCE OFFICER: Mashantucket Pequot Tribe CT 2003-2005
Maintained and stored operational and financial data for the state police, state gaming commission and the Federal Bureau of Investigation
Constantly monitored the Casino to prevent illegal activity such as money laundering, counterfeiting, drug trafficking and illegal or unethical violations against children
Daily recording, monitoring and maintaining digital surveillance and recordkeeping of numerous financial transactions
VICE CHIEF: New York Brothertown Indian Nation CT 1990-2012
Planned, established, systematized and executed the nation`s land claim settlement
Planned, organized and implemented the nation`s genealogy from oral to written (1500`s - present)
Implemented the nation`s first genealogical and historical repository within Eastern Connecticut College and Quinnipiac University
Organized and developed the nation`s strategic operational methods to adhere to the federal government`s 7 point criteria (Federal recognition process)
Created and executed private grants and fund raising activities
Acquired numerous lawyers, and PHD`s to assist in our nation`s land claim and federal recognition process
The nation`s media spokesperson and key note speaker at numerous Universities, corporations and private functions and community events
EDUCATION AND CERTIFICATIONS
COLORADO TECHNICAL UNIVERSITY Colorado Springs, CO
Bachelor`s Degree in Marketing
Associate`s Degree in Business Administration
Certified in Crisis Management
Certified in Business Systems and Techniques
RIDLEY LOWELL TECHNICAL INSTITUTE New London, CT
Major in Accounting