T.I. McLaughlin

B-Admin, MCT, MCSE, MCP+I,

A+, Network+, Security+, CTT, HTML & Web Designer,

E-mail:

abpvp6@r.postjobfree.com

* Website:

www.tomax7.com

Quality Training and Web Development. Putting the fun back into learning!

T.I. (Tom) McLaughlin

MCT, MCSE, MCSA, MOUS, CTT+, A+, Network+, Security+, B-Admin, XHTML

E-mail: abpvp6@r.postjobfree.com Website: www.tomax7.com or

www.digitalsmiles.com

Quality Training and Web Positioning * Making learning fun again!

Applications: From DOS to Windows 7, from Microsoft Office 97 to 2010

including Word, Excel, PowerPoint, Outlook, and the new Expression Web.

CompTIA courses include A+ and Network+.

Summary:

A computer trainer who is down to earth and enjoys seeing students light up

when they learn the courseware. Approachable and knowledgeable Tom can

fulfill many roles, from trainer to computer repair to web design, he has

experience in many roles. His greatest asset is his knowledge and humour.

Experience/Projects as an Independent Contract Trainer Digital Smiles Inc.

Spring 2012 - Fall 2010 - Global Knowledge (Toronto)

CompTIA A+ and Network+ training.

Taught RCMP, OLG, Kitchener Police Services.

Trained in Mississauga, Ottawa, Kitchener, Ontario locations.

Fall 2010 - Canadian Pacific (Calgary) via Tricon Technical Services

Windows 7 and Office 2010 training for staff Word, Excel, PowerPoint,

Outlook.

Worked with IT team in doing the training rollout

Assisted via email/helpdesk for Office questions

Spring 2010 Chevron (Calgary) via Global Knowledge Inc.

Office 2007 training for staff Word, Excel, PowerPoint, Outlook.

Worked with IT team in incorporating eDocs (Document Manager Program).

Trained in all products Levels 1 to 3 using ElementK manuals.

Spring 2010 Grande Cache Coal via New Era Technology

Office 2003 Training for coal mine staff doing upgrades.

Instructed in Microsoft Project 2007 Level 1 and referenced 2003 version.

Trained to a wide range of skill sets.

Spring 2010 Red Deer College (RDC), Red Deer, Alberta

Developed a one day SharePoint End User training session for staff spread

over two weeks.

Worked with SharePoint design team indigo ice on new the Interface for

staff.

Worked with Web Services and IT team at RDC for permissions and process.

Worked with Marketing and Communication team for Writing for the Web

session.

Spring/Summer 2009 - Chevron (Calgary & St. John s) via Global Knowledge

Inc.

Provided Vista and Office 2007 rollout training for the large corporation.

Used in-house training material to conduct hands-on sessions.

Created practice exercises for Office 2007 Word/Excel/PowerPoint/Outlook.

Adapted and worked within the Chevron Way or large corporate culture.

Fall 2008 Teck Coal (Elk Valley Coal)

Provided Vista and Office 2007 rollout training for the large corporation

Used Element-K materials and personal examples

Classes had from beginner users to advanced users in the same class

Taught at 4 mine sites in British Columbia Elk Valley/Sparwood area.

Summer 2007- 2008 Operations Manager ctc TrainCanada

Oversee a 10 room training facility from manuals to instructors to

classrooms functions.

Update contracts and negotiation process with Contractors and Vendors.

Provide direct supervision of instructors and staff members.

Minor bookkeeping with Invoicing and Accounts Receivable.

Oversaw physical move from a 7 room centre to a 10 room location.

Education as an in-class student or self-study.

Fall 2010: Office 2010 and Windows 7

Preparing for training on Office 2010, Windows7 and Server 2008 releases

Self-taught, have virtual practice network set up at home.

Spring 2010: SharePoint 2007, Self

Study

Preparing for training on SharePoint 2007

Self-taught, have virtual practice network set up at home.

Fall 2009: CompTIA CTT (Certified Technical Trainer) certification attained.

Written exam and 20 minute training video tape submission.

Fall 2008: Microsoft SharePoint 2007 - MindSharp

SharePoint 2007 Power/End User and Administrative courses

Formalized courses in a classroom environment

2006: CompTIA Security+

Self study for Security certification

2006: Windows Vista, Microsoft Office 2007

Ongoing studies, self taught, currently planning.

2004/2006: Windows 2003, Apple OSX (Tiger), Linux Novell Suse

Ongoing studies, self taught, create and use own network at home.

2003 Cisco CCNA Administrator Course Infogem (Educore)

A five day boot camp course on Cisco routers, switches and permissions

2000-2001 E-Commerce Wireless Programming Course - ATTA Training &

Development

The program involves leading edge training and hands-on project

development in the E-Business environment

Skills exposed to: Visual Basic 6, Visual Interdev, SQL7, Oracle8,

Wireless protocols (WAP), JavaScript, XML, UML internet languages, Citrix

software and HTML web design implementations.

2000 Upgrade Studies Boot Camp Microsoft Windows 2000 - ATTA Training

Fast paced one week long "boot camp" training for upgrading from NT4 to

Windows2000 to take advantage of the new properties of Windows2000,

implementation and troubleshooting

1999 Graduate - Microsoft Certified Trainer Certification - Trab Training

Inc.

A Microsoft authorized education course designed to help instructors

improve their communication skills and qualify to deliver Microsoft Official

Curriculum (MOC) instructor-led courses to computer professionals.

1999 Graduate - Microsoft Certified Systems Engineer & A+ Hardware - Drake

International Training Centre

Microsoft Official Curriculum course for Windows NT 4.0.

Studied network application, Internet access and security.

Hardware and Windows 95, DOS 6.22 software studies.

1995 Graduate - Business Management - SAIT - Diploma

Majoring in Marketing as well as Public Relations matters.

References:

Elaire Frenette (Red Deer College),

abpvp6@r.postjobfree.com

Program Coordinator Continuing Education

Red Deer College 100 College Boulevard Red Deer AB T4N 5H5

work 403-***-**** cell 403-***-**** fax 403-***-****

Pat Methuen (Bow Valley College).

abpvp6@r.postjobfree.com

Continuing Education/Workplace Development

403-***-****

Chevron Canada

Tim Lafferty or Reg Klics.

Feedback:

-"Tom was actually very interesting and kept our attention on the

various tools (in Outlook) and how to use it. He also answered all our

questions and if something was not known, he would actually look up the info

to make sure he gave us accurate information. I really enjoyed him and would

recommend him highly."

- The Instructor, Tom, very informative, helpful, knowledgeable man. His wit

lightened up the week and made for a very pleasant week.

- Excellent Instructor. Highly motivated and enthusiastic. Makes learning

easy and enjoyable. I knew nothing about computers coming in the first day

and feel very well informed & confident upon leaving.

- Tom is an extremely knowledgeable instructor with a relaxing teaching

style. I would personally highly recommend to because of his knowledge,

delivery and personality.

- Tom was a very thorough teacher. He presented the material in clear "plain

English" way - and added some humor. He also had very good analogies that

made things easier to understand.

- The instructor has a lot of patience! Thank you! I was getting frustrated

but he helped me beat the problem!

You can look up one of my Metrics That Matter (MTM) feedback on a Server

2003 MOC course.

https://mcp.microsoft.com/authenticate/validatemcp.aspx

Transcript ID: 738835

Access Code: digitalsmiles

Microsoft Profile Site: https://www.mcpvirtualbusinesscard.com/VBCServer/tomax7/profile

Further feedback may be read at: http://www.tomax7.com/testimonials.html or

upon request.

Tom can be found on Google in #1-4 spots with these key words: calgary

microsoft trainer, microsoft trainer, aplus notes, a+ notes, web

design notes, "free office 2007 notes",

mcse notes, tom mclaughlin, network plus notes, "cisco router notes", and please laugh .

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