Customer Service Sales

Racheal Harbeck

Email: ********@*****-*******.***

Address:

City: Stone Ridge

State: NY

Zip: 12484

Country: USA

Phone: 845-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced assistant manager adept at problem solving, customer service and hiring and training hardworking, quality staff, practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales and reducing costs, versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising and recruiting.

Educational Background:

High School Dipolma from Kingston High School, Kingston NY 1/2001 to 6/2008 (GED)

Job History / Details:

Summary

Experienced assistant manager adept at problem solving, customer service and hiring and training hardworking, quality staff, practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales and reducing costs, versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising and recruiting.

Highlights

Retail inventory management

Accurate cash handling

Store opening and closing procedures

Store operations

Outstanding communication skills

Reliable

Flexible schedule

outstanding customer service

high sales volume

Exceptional leader

Conflict resolution skills

Team-oriented

Great attitude

always seeking answers for customers if not known

Experience

August 2012 to November 2012

Spirit Halloween Kingston, N.Y

assistant manager

Presented excellent customer service by greeting and assisting each customer with helpful information, I also Addressed customer inquiries and resolved complaints. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands, as well as Directing and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Maintained daily record of all transactions.

Wrote order supply requests to replenish merchandise.Trained staff to deliver outstanding customer service. Took on responsibility to opening and closing store as well as handling deposits at the end of the night.

Education

Kingston High School Kingston, N.Y

GED GED

Coursework in Management

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