james peterson

Email: abpvia@r.postjobfree.com

Address: **** *********** **

City: manchester

State: NJ

Zip: 08759

Country: USA

Phone: 732-***-****

Skill Level: Management

Salary Range: $104,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

James Peterson

Manchester, NJ 08759

732-***-****

SUMMARY

* Technology Manager with Life Cycle Quality Assurance Strategies & Processes, Software/Hardware Test Management, SDLC Project Management, Data Center Operations & Support Services.

* Platform experience includes Client/Server, Windows, Web, and Mainframe.

TECHNICAL SKILLS

HP Quality Center, SharePoint, Project Planning Tracking & Oversight, MS Project, PMP, PEGA: Business Essentials, UNIX Fundamentals, Client/Server Technologies, Windows platforms, SYBASE, System Testing & Quality Assurance Techniques, PC Maintenance, Microsoft Office Suite, AT&T Programmer Training, Structure Analysis Design, DB2, JCL, TSO, PC COBOL II, Project Workbench for Windows,

EXPERIENCE

Chartis Insurance November 2010 - May 2012

Quality Assurance / Project Manager - Global Claims Technology

* Responsible for Resource Management and Test Management for corporate web-based applications across Property and Casualty, Workman`s Compensation and Auto/Home business lines. These applications utilized Oracle DB and Pega/PRPC solutions.

* Developed a Resource Management procedure for tracking on-shore and off-shore testing resources.

* Drove the development of a Development/Quality Assurance collaborative program that defined the interaction requirements from Project Definition through Deployment.

* Migrated Test Reports and Resource Management information to SharePoint environment to improve communication of ongoing release work and testing metrics.

* Successfully transitioned 36 applications to off-shore team for testing services.

* Developed of MS Project plans to track project activities and deliverables

* Provided regular analysis on testing metrics and status to Senior Leadership Team

* Successfully managed and completed 35 testing projects for assigned LOB applications

Sycamore Networks September 2009 - July 2010

Quality Assurance / Project Manager

* Responsible for managing the development and testing activities for Sycamore Network`s Envision Plus Network Management ORACLE DB Application. Utilized Sycamore`s ISO certified Systems Quality Assurance (SQA) methodology to govern all product life-cycle activities.

* Delivered a project governing Quality Assurance Strategy defining key SLA and KPI compliance metrics

* Managed the Application MR Review Board which steered the resolution of defects

* Coordinated the development and verification of all Release Test Plans

* Managed and tracked all Development Phase activities with off-shore vendor

* Project Administrator of HP Quality Center for test status and progress reporting

* Project Administrator of EMC Documentum: information management tool

* Executed and analyzed Vulnerability Scans using Tenable Nessus product

* Recorded and reported project based metrics on a weekly basis to Executive Committee

* Managed and planned System Integration and System QA Test Phases at off-shore facility

* Managed off shore system test personnel and activities for India Test Group

* Coordinated weekly meetings to review timeline progress and identify schedule deviations and risks

* Implemented corrective action, process improvement and lesson learned processes following releases

Tekmark Global Solutions, LLC July 2001 - September 2009

QA / Project Manager - Support Services

* Responsible for the day-to-day operations and management of company data centers and computer labs to support international and domestic Solutions Division projects. Additional responsibilities included managing test and production system migrations, develop and manage a Quality Assurance methodology, Supervise System Administrator and Technical Support personnel, and plan and implement upgrades to the infrastructure facilities.

* Developed and implemented Tekmark`s Disaster Recovery strategy for multiple data centers to ensure business continuity

* Managed the build-out of two data centers with responsibility for project planning and scheduling, system migrations, network layouts and final verification or Data Center readiness.

* Developed, documented, implemented and trained personnel on Tekmark`s HallMark QMSTM. This process driven methodology provided the SDLC framework for developing and managing application portfolios according to guaranteed service level agreements and fixed price contracts.

* Managed the corporate business infrastructure operations including managing/supervising all system administrators, QA analysts, engineers, and support personnel.

Lucent Technology September 1999 - July 2001

Project Manager

* Managed Development and System Testing Team activities for UNIX based Network Controller Development Project.

* Developed and implemented an ISO Compliant Project Plan and Quality Assurance strategy

* Supervised project developers and test team personnel and tracked all deliverables.

* Compiled and distributed weekly Status Reports

* Developed and implemented project schedules and test strategies for multiple releases

Merrill Lynch December 1998 - September 1999

Project/Test Manager

* Managed daily project activities for a Quality Assurance Assessment Project for the Merrill Lynch Technology Division.

* Reviewed current Quality Assurance methodologies and delivered a QA Assessment identifying improvement options for new methods and procedures. Recommendations included a Metrics Program, Documented Inspection and Review Process, Test Planning, Controlled Defect Management, Life Cycle Project Management strategy, and Automated Regression Test process.

* Managed/supervised the DMR/Merrill Lynch Test Team in test planning phase for Web based Online Trading application. Delivered multiple test plans and weekly status reports in addition to tracking documentation deliverables and researching/managing issues. Utilized PVCS Version Manager, PVCS Tracker (Defect Management), Silk Test (test automation).

American Re-Insurance Company August 1998 - December1998

Quality Assurance Manager

* Developed and successfully implemented a User Acceptance Testing Strategy for an International Windows NT / Oracle Database software re-engineering initiative.

AT&T (consultant) January 1997 - July 1998

Integration Test Manager

* Test Manager for Integration Testing Phase of a multi-vendor (LUCENT, Beechwood Data Systems, AT&T) UNIX based Customer Services System for AT&T Local Service Initiative. Managed daily testing activities for 20 QA Testers, tracked and reported project deliverables and successfully deployed 4 major software releases on time and within budget.

Bell Atlantic December 1987 - January 1997

Project Manager and QA Test Coordinator

* Responsible for the development of project plans and test strategies for Customer Service Interface applications used for service provisioning. Utilized IMS Database configuration on mainframe platform. Developed and implemented an automated test strategy utilizing a capture playback tool geared towards improving test execution time and improving deliverable products. Implemented 100 plus hours of automated testing scripts covering 90% of system functionality. Use of automated testing assisted in producing several -zero defect- releases for the client.

EDUCATION

Ocean County College

Toms River, New Jersey

Business Administration

Graduated Madison High School, Madison, New Jersey

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