Manager Customer Service

JOE WRIGHT

Email: ********@*****-*******.***

Address:

City: Mattoon

State: IL

Zip: 61938

Country: USA

Phone: 217-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

A dynamic, results- oriented manager offering leadership to drive sales and profits in a highly competitive market. Seeking a managerial position in the restaurant field with an opportunity for professional challenges.

Educational Background:

High School Dipolma from LLC, Mattoon IL 1/2001 to 5/1992 (Business Management)

High School Dipolma from Ivy Tech Community College, Mattoon IL 1/2001 to 11/2012

Job History / Details:

Executive Summary

Dynamic, results- oriented manager offering leadership to drive sales and profits in highly competitive markets. Seeking managerial positions with an opportunity for professional challenges.

Core Qualifications

Customer service

Operations management

Inventory control

Calm under pressure

Risk management

Team building

Staff development

Policy/program development

Quality control

Problem resolutions

Professional Experience

October 2011 to October 2012

Medics First Ambulance Springfield, IL.

Paramedic

Pre hospital care for the sick and injured for the cities and counties. Also was Lead Paramedic training officer.

November 2010 to October 2011

Thorntons Oil Champaign, IL.

General Manager

Managed team of 15-18 team members. Surpassed revenue goals for multiple quarters.Reduced and controlled expenses. Directed strategic initiatives to achieve monthly and quarterly initiatives.

December 2008 to October 2010

ULC ROBINSON, IL.

Paramedic

Pre hospital care for city of Robinson, IL.

December 2005 to November 2008

AMERICAN MEDICAL RESPONCE EVANSVILLE, IN.

Paramedic

Pre hospital care for city of Evansville IN.

November 2002 to November 2005

Nieburgge Oil/ Mitco Oil Effingham/ Shelbyville, IL.

Store Manager

Managed team of 2-8 professionals. Directly managed all aspects of store operations. Reduced and controlled expenses by inventory control and starting new programs for employees to assist in risk management.

Education

91 LLC Mattoon, Il

Associate of Arts Business Management

07 Ivy Tech Community College Evansville, IN.

Associate of Science Health sciences- paramedic

Affiliations

REFERENCES UPON REQUEST

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