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Customer Service Assistant

Location:
Deerfield, IL
Posted:
November 30, 2012

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Load the lightbox scripts NameSqueeze onload code table definition img's /img/clear.gif/img/clear.gif/img/clear.gifhttp://www.employment911.com/resumes/resume-writing.aspLet our Loan Processor, Admin Assistant, Client Customer Support Resume Writing Experts Help you

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/img/clear.gif/img/clear.gif table size data /img/clear.gif/img/clear.gif/img/clear.gifJob Description 1:/img/clear.gifLoan Processor/img/clear.gifJob Description 2:/img/clear.gifAdmin Assistant/img/clear.gifJob Description 3:/img/clear.gifClient Customer Support/img/clear.gifCareer Goals:/img/clear.gifSeeking a position in Mortgage Loan processing or Administrative position support staff. Looking for Full time permanent position.Willing to Relocate:/img/clear.gif No /img/clear.gif/img/clear.gif/img/clear.gif/img/clear.gifAdditional Info/img/clear.gif/img/clear.gif table size data /img/clear.gif/img/clear.gif/img/clear.gifSheryl Brown

1022 Inverrary LaneDeerfield, IL 60015Phone: 847-215-9877Email: abpv6s@r.postjobfree.com

xperience:

September 2011

-January 2011Bank of America1600 Golf RdRolling Meadows, IL 60008Position: Home Service Specialist II Process mortgage conventional, jumbo and FHA loans. Review and calculation of income and assets to qualify for mortgage loan. Prepare and submit to underwriting for initial loan approval. Collect any outstanding documentation necessary from customer for final approval. Review all appraisals, titles, trust agreements and settlement statements. Schedule closings with customers and title companies.July 2008- December 2009Northwestern Mutual Financial Services3 Hawthorn ParkwayVernon Hills, IL 60061Position: Financial Personal Assistant Strong customer service and marketing experience. Assistant to four Financial Representatives. New client focus, hard cold- calling on phone to generate new business. Provide leads to financial representatives to help generate new meetings. Schedule meetings, manage calendars and confirm all meetings. Prepare all marketing materials for appointments. Prepare all files for meetings; run life insurance, disability and long term care ledgers as well as personal needs analysis based on customers needs. Prepare any financial transactions for processing. Prepare and submit life, disability and long term care applications to underwriting. Follow up with underwriting to make sure applications are processed in a timely manner. Follow up with client for any additional information needed by underwriting to complete application process. Order office supplies, filing and ensuring that all files are compliant.March 2008-May 2008BancGroup Mortgage Corp.1653 Barclay Blvd.Buffalo Grove, IL 60089Position: Loan Processor Pre-qualify loan through automated underwriting system. Calculate and review of credit, income and assets to ensure that the loan fits the criteria of lender guidelines. Prepare and submit loan to underwriting for approval. Review of titles, appraisals, bank statements, tax returns, trust agreements and divorce decrees. Direct relations with clients for any additional information required by lender. Prepare loan for closing, schedule with customer as well as title company. Review of all settlement statements.September 2006- September 2007Dollar Mortgage4350 DiPaolo Ctr Suite EGlenview, IL 60025 Direct client relations for preparation of preliminary information for mortgage loan application process. Order credit, calculate loan amounts, review of income and assets to ensure that loan meets lender guidelines. Place and lock loans with lender per customer request. Order and review of titles and appraisals. Preparation of loan approval letters, closing documents and settlement statements per lender requirements. Schedule closings with title companies and clients.October 2005-September 2006Abraham Investments100 Tri-State InternationalLincolnshire, IL 60069Position: Processing Coordinator Pre-qualify loan through automated underwriting system. Responsible for ensuring that loan fits the criteria of lender guidelines. Strong knowledge of Fannie Mae and Freddie Mac guidelines. Calculation of income through pay-stubs and /or tax returns. Review of assets, appraisals, titles, divorce decrees and trust agreements. Completion of investor fees sheets, ordering of closing docs and making sure that loan is funded. Processed and closed loans in IL, IN, MI, FL and New York states.March 1999-September 2005North Shore Mortgage574 Lincoln AveWinnetka, IL 60091Position: Office Manager/Loan processor Responsible for set up of phone system; voicemail; fax and copy machines. Ordering all office supplies as well as servicing of machines. Interviewing and hiring of office personnel. Responsible for all data entry and complete follow through of mortgage loans. Ordering and review of credit reports, income, assets, calculation of mortgage amounts, making sure that loan fits criteria of lender. Prepare loans for submission to underwriting for approval and collect any additional conditions required by lender for final approval. Assisted company in obtaining IAMB Mortgage Broker of the Year Award./img/clear.gif/img/clear.gif/img/clear.gif/img/clear.gif/img/clear.gif/img/clear.gif Begin Employment911 Affiliate Code http://www.employment911.com/resumes/resume-writing.aspB=436&A=9644http://www.employment911.com/affiliatewiz/affiliatewiz.aspBannerID=436&AffiliateID=9644&Task=Get End Employment911

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