Customer Service High School

Stephen Porter

Email: ********@**************.***

Address:

City: Eugene

State: OR

Zip: 97401

Country: USA

Phone: 541-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dependable, hard-working Outboard Mechanic with 15 years experience in the Marine Industry. Certified Suzuki outboard Mechanic ( factory trained in Hamamatsu, Japan) for fuel injected Four stroke's. Also certified for Johnson and Evinrude. Experience with E-tec outboards and older 2-stroke outboards. Trailer assembly,repair and maintenance.

Educational Background:

High School Dipolma from Radford High School, Honolulu HI 1/2001 to 6/1992 (mechanics)

Job History / Details:

Summary

Dependable, hard-working Outboard Mechanic with 15 years experience in the Marine Industry. Certified Suzuki outboard Mechanic ( factory trained in Hamamatsu, Japan) for fuel injected Four stroke's. Also certified for Johnson and Evinrude. Experience with E-tec outboards and older 2-stroke outboards. Trailer assembly,repair and maintenance.

Skills

Troubleshooting

Customer service skills

Good at following instructions

.Dependable independent worker

Timely project completion

Production line/assembly line forklift experience

Proficiency with mechanical and electric tools

Basic math skills

Computer literate

Consistent work history

Customer service experience

Strong work ethic

Team player

Accomplishments

Purchasing

Maintained inventory of spare parts inventories and completed purchase requisitions as necessary.

Machine Repair

Detected machine malfunctions and problem-solved accordingly.

Repaired, maintained and replaced parts on dies.

Equipment Maintenance

Performed routine maintenance on equipment on as-needed basis.

Documentation

Reported and documented unsafe conditions, equipment and/or injury.

Project Planning

Provided project controls, cost estimation, and other business support services to technical line management.

Experience

February 1999 to July 2011

Bayside Marine Kaneohe, Hawaii

Outboard Mechanic

Troubleshooted electrical and mechanical defects for residential, commercial and industrial sites.Completed all repairs and maintenance work to company standards.Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.Planned work and determined appropriate tools and equipment.Processed work orders and prioritized jobs.Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance.Responsible for promoting safe and clean working environment.Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.

Education and Training

1992 Radford High School Honolulu, Hi

High School Diploma

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