Customer Service High School

Ravon Kimbrough

Email: ********@**-********-********.***

Address:

City: Beaumont

State: TX

Zip: 77701

Country: USA

Phone: 409-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Resourceful Facilities Tech with solid background in preventative maintenance repair.Talented Facilities Tech with more than 3 years of experience developing and executing maintenance programs. Excellent troubleshooting skills.Detail-oriented professional with strong technical skills and the ability to learn concepts quickly.

Educational Background:

High School Dipolma from Maury High School, Norfolk VA 1/2001 to 6/1986 (General Studies)

High School Dipolma from Lamar Institute of Technology, Norfolk VA 1/2001 to 11/2012

Job History / Details:

Summary

Resourceful Facilities Tech with solid background in preventative maintenance repair.Talented Facilities Tech with more than 3 years of experience developing and executing maintenance programs. Excellent troubleshooting skills.Detail-oriented professional with strong technical skills and the ability to learn concepts quickly.

Highlights

Mechanically-inclined

Skilled concrete finisher

Dexterous with hand tools

Strong attention to detail

Troubleshooting

Responsible and reliable

Excellent problem solver

Self-starter

Decisive

Critical thinker

Diagnosis and repair

Preventative maintenance

Suspension and alignment

Brake systems expertise

Brake repair and replacement

Strategic thinker

Accomplishments

Machine Troubleshooting

Performed effective troubleshooting of [machines/systems] [number] per [week/month/year].

Repaired broad range of [machines or systems] including, [types of machines or systems] using [tools].Problem Diagnosis

Used operational knowledge of systems, parts and components to solve problems that arose during assembly.

Documentation

Reported and documented unsafe conditions, equipment and/or injury.

Training

Responsible for providing vision and guidance to a group of 20 construction employees, training them on sufficient project plans and procedures.

Equipment Maintenance

Performed routine maintenance on equipment on as-needed basis.

Inventory Control

Restocked and organized items as necessary and as directed.

Machine Repair

Detected machine malfunctions and problem-solved accordingly.

Repaired, maintained and replaced parts on dies.

Experience

December 2006 to April 2009

Texas Dept. of Transportation Beaumont, Texas

Engineering Aide

Aided other departments in the development of plans and cost estimates on road, parking lot and drainage projects.Computed load and grade requirements and material stress factors to determine design specifications.Wrote daily detailed reports logging work progress for quality assurance purposes.Completed all repairs and maintenance work to company standards.Planned work and determined appropriate tools and equipment.Took care of facility equipment, grounds, roads and fences.

August 2004 to December 2006

Orange Ford Orange, Tx

Service Technician

Followed checklists to verify that all important parts were examined.Serviced air conditioning, heating, engine-cooling and electrical systems.Rebuilt faulty assemblies, including steering systems and linkages.Examined vehicles to determine the extent of damage or malfunctions.Specialized in servicing brakes and fuel systems.Communicated with customers regarding vehicle issues and potential repairs.Repaired and replaced belts, hoses and steering systems.Executed all phases of power system tear down and repair.Operated pneumatic tools and air compressors.Removed and replaced tires, shocks, struts and brakes.Contributed to repeat and referral business by using strong customer service and problem solving skills.Repaired and replaced radiators and water pumps.Organized work records and filed reports.Transported customers to and from the shop for the customer service program.

May 1997 to July 2004

APAC of Texas Beaumont, Tx

Concrete Finisher

Shaped and built roads using large construction equipment.Operated a bulldozer to properly deploy waste products at compactors.Documented daily equipment inspections and submitted daily inspection forms to supervisor.Performed daily maintenance to the machine cab and wheels.Operated equipment safely and efficiently at all times.Serviced and maintained vehicles and heavy equipment.Correctly used aggregate sizes and classifications for all road construction.Listened to warning alarms and responded accordingly.Loaded proper materials while abiding by all safety and legal standards.Obtained proper signatures as required.Monitored various gauges during vehicle operation and investigated and repaired any abnormalities.Operated and maintained a forklift truck in a safe and efficient manner.Retained shop order segregation during yard movement.Set and read grade stakes to construct roads, parking lots, building pads, landfills and sediment ponds.Executed daily pre-trip and post-trip inspections and documentation in compliance with DOT guidelines and company policies.Completed all repairs and maintenance work to company standards.Counted and verified orders picked to ensure accuracy.Planned work and determined appropriate tools and equipment.

May 1989 to June 1996

US Army

Followed checklists to verify that all important parts were examined.Organized work records and filed reports.

Education

1986 Maury High School Norfolk, Va

High School Diploma General Studies

Lamar Institute of Technology Beaumont, Tx

Industrial Maintenance

[4.0 GPA] Coursework in Industrial Engineering, Production Engineering, Mechanical Engineering and Engineering TechnologyCoursework in Welding Fabrication, Industrial and Tool Manufacturing Technology and Process Technology]

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