Customer Service High School

Stephen Mata

Email: ********@*****-*******.***

Address:

City: Lockport

State: IL

Zip: 60441

Country: USA

Phone: 815-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I believe I am competent, focused, and energetic. Looking to apply my knowledge and experience to help a growing company. Areas of proficiency include: great management skills, communication, teamwork, multi tasking, as well as working well with computers.

Educational Background:

High School Dipolma from Lockport Township High School, Lockport IL 1/2001 to 2/2002 (General)

Job History / Details:

Career Focus

I believe I am competent, focused, and energetic. Looking to apply my knowledge and experience to help a growing company. Areas of proficiency include: great management skills, communication, teamwork, multi tasking, as well as working well with computers.

Core Qualifications

Excellent quantitative skills

Great management skills

Critical thinker

Detail oriented

Planning/coordinating

Teamwork/Team leadership

Customer Service

Bilingual (Spanish/English)

Professional demeanor

Experience in forklift driving; gas and electric, stand-up, sit-down, reach, clamp, walkie-rider, electric pallet jack.

Microsoft Word, Excel and PowerPoint.

Retail Sales

Advertising

Internal auditing/inventory

Organizational planning

Education and Training

Lockport Township High School Lockport, IL

GED General

Accomplishments

Quality Assurance. Ensured quality of Sony televisions by checking screens, frames, volume control as well as checking for scratches defects screws being loose or defective.

Scheduling. Managed detailed scheduling to ensure adequate staffing through high-volume holiday season.

Established and maintained a constant relationship with corporate as well as merchandisers, planners and product representatives to maintain productivity flowing constantly without loss of time and or money.

Work Experience

September 2010 to January 2011

Staffmark Inc./ OHL Plainfield, IL

Forklift driver/ assembler

Loading and unloading trucks with product, making sure all product was there, putting product counts into computer systems via RF scanners and manually through a computer. Re-boxing and tagging products, printing shipping labels and barcodes for warehouse purposes.

September 2009 to December 2009

Workers Temporary Staffing Bolingbrook, IL

Inventory Control

Taking counts and adjusting them on the computer via Microsoft Excel. Duties include; product repackaging, restocking, product conversion assisting and supervision. Trained on electric stand up forklift, and walkie rider.

March 2006 to May 2009

Menard Inc. Homer Glen, IL

Manager

Duties included; supervising other employees, delegating jobs, projects and tasks, planning, sales, customer service, communication with corporate, driving forklift to get merchandise for customers, scheduling and maintaining inventory.

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