Customer Service High School

Tenika White

Email: ********@************.***

Address:

City: Miramar

State: FL

Zip: 33023

Country: USA

Phone: 786-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated and focused HEALTH INFORMATION SPECIALIST who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Hardworking, Motivated,Reliable, Productive self driven and Dependable.Customer service-oriented Administrative Assistant skilled in greeting patients, scheduling appointments and preparing patient charts.

Educational Background:

High School Dipolma from MIAMI DADE COMMUNITY COLLEGE, Miami FL 1/2001 to 5/2011 (CHILD CARE)

High School Dipolma from D.A DORSEY, Miami FL 1/2001 to 11/2012

High School Dipolma from MIAMI DADE COMMUNITY COLLEGE, Miami FL 1/2001 to 11/2012

High School Dipolma from MIAMI DADE COMMUNITY COLLEGE, Miami FL 1/2001 to 11/2012

Job History / Details:

Summary

Dedicated and focused HEALTH INFORMATION SPECIALIST who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Hardworking, Motivated,Reliable, Productive self driven and Dependable.Customer service-oriented Administrative Assistant skilled in greeting patients, scheduling appointments and preparing patient charts.

Highlights

Microsoft Office proficiency

Results-oriented

Professional and mature

Resourceful

Dedicated team player

Self-starter

Strong organizational skills

Billing and coding

Patient charting

Inventory control familiarity

Sharp problem solver

Charting expertise

Documentation procedures expert

Experience

March 2010 to September 2010

United States Census Bureau Hollywood, Florida

Enumerator

Successfully interacted with customers to expedite data. Guaranteed positive customer experiences and resolved all customer issues regarding the U.S CENSUS. Count families in different areas for the 2010 Census. Verbal and communications skills, Prioritizing tasks, and Compare and Analyzing data.

March 2003 to January 2008

S.F.R.C Doral, Florida

Health Information Specialist Supervisor

Recorded and filed patient data and medical records.Carefully reviewed medical records for accuracy and completion.Entered diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses..Strictly followed all federal and state guidelines for release of information.Maintained an organized logging systems.Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.Carefully prepared medical records for transfer. Supervised and maintained two departments, Medical Records and Data Entry. Multi-task and knowledge of all office procedures.

December 2000 to October 2001

Dade County Property Appraisal 's Dept Miami, Florida

Clerk 1

Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.Investigated issues and problems and drafted responses to urgent requests.General office procedures, multi-phone lines, typing, file (alpha-numeric), verify deeds, compare and analyze values and tables for correction, insert corrections and changes into the computer. Retrieve and pull micro film from the records dept and provide excellent customer service.

Education

1994 MIAMI CENTRAL SR HIGH MIAMI, FLORIDA

High School Diploma

2000 D.A DORSEY MIAMI, FLORIDA

CERTIFICATE CUSTOMER SERVICE

2001 MIAMI DADE COMMUNITY COLLEGE MIAMI, FLORIDA

CERTIFICATE COMPUTER PROGRAMS

2010 MIAMI DADE COMMUNITY COLLEGE MIAMI, FLORIDA

CERTIFICATE CHID CARE

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