Manager Human Resources

Title:Human Resources Clerk

********@*****.***

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NAME: Rachelle Apgar

ADDRESS: *** *** ******

CITY: San Francisco

STATE/PROVINCE: CA

ZIP/POSTAL CODE: 94112

COUNTRY: USA

EMAIL: ********@*****.***

PHONE: 415-***-****

CANDIDATE ID: 107617

CITIZENSHIP: US

Citizen

EDUCATION: Bachelor Degree

EXPERIENCE: 10

WILL RELOCATE: No

RELOCATION INFO:

JOB WANTED: Any

RATE NEEDED: open

HOMEPAGE:

HOTSKILLS: Systems Engineering, Architecture and Performance

ESUME

Rachelle Apgar

185 Ney Street

San Francisco, CA 94112

US

********@*****.***

Primary Phone:415-***-****

Sr. Manager or Director

OBJECTIVE I am interested in a Sr. Management or Technical lead position which is pivotal

in helping drive the direction of a new industry and contribute to the success of a the

company.

TARGET JOB

Desired Status: full-time, part time or consultant

Site Location: On-Site or remote

Career Level: Management (Manager or Director of Staff) or Sr. Engineer

Availability: 7/23/2001

WORK STATUS US Citizen

I am authorized to work in this country for any employer.

EXPERIENCE

10/2000

07/23/2001Corio San CarlosSr. Manager, Infrastructure Services

I am responsible for the Tools and Technology Infrastructure for an Application Service

Provider (ASP) that includes monitoring software and software selection and implementation

to ensure and enhance Operations efficiencies. Applications that have been implemented

include Web Methods, BMC Patrol and Kintana automation software.

1/2000

- 10/2000Corio, Inc. Redwood City

Sr. Manager, Application Architecture

I am responsible for managing a team of Architects whose responsibility is to provide the

technical architecture for an Application Service Provider company using other vendor

applications as well as internally developed applications. Projects in this department

include: Architecture analysis to reduce costs, impact on security, network, hardware,

application, integration of other applications, automation and testing of a build

processes for easy deployment and reduction of costs. Software implementations included

PeopleSoft, Siebel, SAP, CommerceOne and Broadvision.

3/1997

- 1/2000 PeopleSoft Pleasanton, CA

Director

Alliance Solution Center, Performance Benchmarks

With a staff of 12 engineers, 3 consultants and 3 internal partners, I defined the

vision, direction, processes, procedures and quality testing for providing baseline

performance benchmark numbers. I developed, deployed and administered PeopleSoft's

Performance Benchmarks called the Performance ToolKit (PTK) to Partners such as IBM, Sun,

Sequent, HP, Oracle, Informix, Sybase and Microsoft for high scalability and sizing

benchmarks on PeopleSoft applications such as HR Online, Payroll, Benefits, Time & Labor,

AR, AM, AP, and GL.

Developed the Performance Benchmark Partnership with our Hardware and Software partners

negotiating reciprocal product exchanges. Developed and administered complex technical

training plans on PeopleSoft 3-tier client/server architecture, configuration and

benchmarking practices. Developed the porting process of the benchmark components from

Oracle to Informix, DB2, MS SQL Server and Sybase.

Managed the Hardware and Software acquisitions for the department and managed the

departmental budget and resources.

Developed strategic plans to further deploy the PTK as a product to the customer and

partner base. Developed the certification program for Performance ToolKit Certified

Engineers and PeopleSoft AdvantageServer where partners provide sizing for middle market

and deliver pre-installed/pre-packaged software/hardware solutions.

Using Lotus Notes and Domino migrated PTK administration and information to the WEB for

partner self-service access. Defined automated workflow processes in Lotus Notes to

alleviate repetitive work for engineers. Following a reorg, developed project plans, new

processes and procedures and prioritized benchmarks for the DB2/OS390 PeopleSoft database

platform.

Managed the IBM relationship including processes to improve performance and resolve

technical issues on DB2/OS390 and co-sponsored high water benchmarks with IBM. Managed a

group of Benchmarking Engineers who conducted tuning activities to drive performance

enhancements back into the product, and provide platform technical expertise to sales and

customers on large-scale implementations on DB2/OS390 and Oracle.

3/1994

- 2/1997PeopleSoft Pleasanton, CA

Performance Engineer

Defined, built and conducted performance benchmarks to test application scalability that

require advanced DBA knowledge. Conducted complex SQL, index and Unix System

Administration tuning on PeopleSoft applications for GL, Payroll, HR Online and Financials

On-line on the Oracle and DB2/UDB platforms.

Installed the PeopleSoft 3-tier environment on NT and Unix. Installed and configured

Oracle, COBOL, SQR, BEA Tuxedo for optimal performance on Unix and NT environments.

Produced technical white papers discussing recommendations for optimal performance

configuration on Oracle & DB2/UDB for large database systems. Conducted proof of concept

benchmarks on Oracle's Parallel Database Option. Conducted brown bags and training

sessions to partners on technical issues and tuning recommendations when conducting

benchmarks.

Installation Specialist

- PeopleSoft, Inc.

Traveled to customer sites providing 3-day installation, configuration, administration

and training for PeopleSoft customers. During release testing, installed and maintained

test environments including database, file server, clients and communication software for

Oracle and DB2, reported and resolved bug issues during the release processes.

2/1989

- 3/1994Blue Shield of California San Francisco, CA

Network Technician

Provided consulting services for internal managers in the planning, installation and

maintenance for wide and local area network hardware and software within California.

Created user and technical documentation. Acted as Project Leader in various network

implementation projects including SNA NT, 3270 Emulator, migration of Token Ring to

Ethernet, migration of Netbui to TCP/IP, SQL Server database design and implementation,

local and wide area network implementation and evaluation and recommendation for hardware

and software packages.

LAN/

Database Administrator and Systems Analyst

Installed and implemented a LAN for the Human Resources Information Systems department.

The operating environment utilized LAN Manager, OS/2, SQL Server, DOS, Windows, FOCUS, DFT

Gateway and remote communications packages. Duties included planning, acquisition, and

installation of all computer hardware and software, network troubleshooting and

maintenance, creating user manuals, user training, security of confidential data and data

backup and recovery.

Systems Analyst duties include plan, design, test and implement HR data transfer from

mainframe to NT platform. Designed and implemented supplemental relational databases for

management reporting. Acted as DBA for 2GB relational database, designed front-end

reporting/access for end-user, implemented the data transfer methodology. Other duties

included needs analysis, screen, report and process design for a mainframe Human Resources

System (CYBORG) in ELP, SQL, FOCUS and various other front-end tools.

EDUCATION

8/1986

Sonoma State University US-CA-Sonoma

Bachelor's Degree

Management

SKILLS Skill Name Last Used Years Exp.

Performance Tuning Expert Currently used 7 years

Marketing Research Intermediate +4 years ago 1 years

Desktop Publishing Beginner +4 years ago 1 years

Accounting Beginner +4 years ago 1 years

Management Expert Currently used 5 years

Project Management Expert Currently used 7 years

PeopleSoft Applications Expert Currently used 6 years

PeopleTools Intermediate 2 years ago 5 years

PeopleCode Beginner 1 year ago 1 years

SQR Intermediate +4 years ago 1 years

BASIC Beginner +4 years ago 1 years

Dbase III Intermediate +4 years ago 2 years

SQL Expert Currently used 7 years

FOCUS Intermediate +4 years ago 1 years

TCP/IP Intermediate 2 years ago 4 years

Networking Intermediate Currently used 3 years

Ethernet and Token Ring Intermediate +4 years ago 2 years

Unix Administration Intermediate 1 year ago 3 years

Oracle DBA Expert Currently used 4 years

DB2 DBA Intermediate 3 years ago 2 years

SQL Server Intermediate Currently used 5 years

System Analysis Intermediate Currently used 7 years

Perl Intermediate Currently used 2 years

Shell Scripting Intermediate Currently used 4 years

C & C++ Beginner Currently used

Visual Basic Beginner Currently used

System Architecture Expert Currently used 10 years

Client/Server Expert Currently used + 10 years

NT & Unix Server Intermediate Currently used + 10 years

Application Server Intermediate Currently used 6 years

Cobol Beginner 2 years ago 1 year

Java, JSP, ASP Beginner 2 years ago 1 year

HTML and XML Intermediate Currently used 2 years

Test tools Expert Currently used 6 years

Monitoring tools Expert Currently used 3 years

n-Tier Technology Expert Currently used 10 years

Active & Web Methods Intermediate Currently used 2 years

Implementations Intermediate Currently used 4 years

Integrations Intermediate Currently used 2 years

High Availability and Scalability Expert Currently used 5 years

Configuration & Installation Expert Currently used 10 years

LAN/WAN Intermediate Currently used 3 years

Help Desk/Call Center Expert 5 years ago 3 years

REFERENCES

Marc Stillman PeopleSoft Vice President, Alliance Solution Center

Phone Number: 925-***-****

Email Address: *************@***.***

Reference Type:Professional

Terry Somers Corio VP

Phone Number: 650-***-****

Email Address: *******@*****.***

Reference Type:Professional

Banny Li Corio Application Architect

Phone Number: 650-***-****

Email Address: ***@*****.***

Reference Type:Professional

Rebekah Jackson PeopleSoft Director

Phone Number: 925-***-****

Email Address: ***************@**********.***

Reference Type: Professional

Saulo Bomfim PeopleSoft Director

Phone Number: 925-***-****

Email Address: ************@**********.***

Reference Type: Professional

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