Customer Service High School

Carrie Mumah

Email: ********@**********.***

Address:

City: Pierson

State: MI

Zip: 49339

Country: USA

Phone: 616-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

A highly motivated individual offering skills in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

Educational Background:

High School Dipolma from Lowell High School, Lowell MI 1/2001 to 5/1991 (General education courses)

High School Dipolma from Grand Rapids Community College, Lowell MI 1/2001 to 11/2012

Job History / Details:

Professional Summary

A highly motivated individual offering skills in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

Core Qualifications

Quick learner

File/records maintenance

Excel and Microsoft versed

Account Management

Customer service

Client relations

Client-focused

Client needs assessment

Experience

February 2010 to Current

Law Offices of James M. Joyce Grand Rapids, Michigan

Legal Assistant/Receptionist

Specialized in Workers Compensation and Social Security Disability Claims.

Prepared routine legal correspondence for attorney.

Requested medical records.

Worked directly with doctors offices and insurance companies for collection of monies owed to them.

Maintained client accounts in Excel and other various spread sheets.

Successfully maintained schedule.

Conflict Resolution.

Scheduled and executed various meetings between clients, attorneys and Courts.

March 2006 to February 2010

Chase Bank Cedar Springs, Michigan

SSA (Customer Service)

Customer service specialist.

Problem resolution both client and branch related.

Money handling.

Assisted in maintaining client base.

Education

1991 Lowell High School Lowell, Michigan

High School Diploma General education courses

Grand Rapids Community College Grand Rapids, Michigan

None Basic Courses

Contact this candidate