High School Years Experience

Derrick Foster

Email: ********@***********.***

Address:

City: Alpharetta

State: GA

Zip: 30022

Country: USA

Phone: 678-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Hardworking, dedicated, and reliable professional with 10 years experience in customer focus, network troubleshooting, and computer maintenance. Self-directed and deadline-oriented professional who consistently exceeds all departmental goals. I am always highly motivated to excel and progress in the workplace.

Educational Background:

High School Dipolma from Chattahoochee High School, Alpharetta GA 1/2001 to 5/2003 (Computer Science)

High School Dipolma from Georgia State University, Alpharetta GA 1/2001 to 11/2012

Job History / Details:

Career Overview

Hardworking, dedicated, and reliable professional with 10 years experience in customer focus, network troubleshooting, and computer maintenance. Self-directed and deadline-oriented professional who consistently exceeds all departmental goals. I am always highly motivated to excel and progress in the workplace.

Qualifications

Strong analytical skills

Strong collaborative skills

Excellent problem solving skills

MS Office proficiency

Technical help desk experience

Computer assembling and maintenance.

Troubleshooting hardware and software problems.

Work Experience

February 2010 to Current

Comcast Corporation Chamblee, Ga

HFC Technician I

Managing and maintaining as well as superior knowledge of the cable infrastructure throughout Southeast United States.

Being proactive in finding potential trouble areas and coordinating with the maintenance techs to repair these issues.

March 2007 to February 2010

Comcast Corporation Alpharetta, Ga

CAE IP Support Lead

Composed documents used and helped in the training of new hires

Troubleshooting subscribers Internet and Cable while being an Ambassador of Comcast.

Bow Tie Award Winner

Always a prospect for special projects and BETA testing.

November 2005 to April 2007

Target Cumming, Ga

Cash Office Specialist/Guest Service Team Lead

Counted all money, checks, and coupons and prepared deposits daily

Prepared daily, weekly, and monthly reports on sales and discrepancies

Managed and maintained all front end operations

March 2005 to October 2005

AMF Chamblee Lanes Chamblee, Ga

Front Desk Lead

Count and prepare deposits

Manage all operations during my shift

Assist in preparing schedules

July 2003 to March 2005

Hollywood Video Alpharetta, Ga

Assistant Manager

Count and prepare all cash drawers and deposits

Supervise all employees working during my shifts.

Create weekly employee schedule.

Assist in hiring process

Education and Training

05/31/2003 Chattahoochee High School Alpharetta, Ga

High School Diploma

2014 Georgia State University Atlanta, Ga

Computer Science

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