Ticket Agent

Antoinette's InformationLocation: Chicago, ILTitle: Ticket AgentStatus: In need of a jobExperience: 0-1 yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: StudentWork Status: U.S. CitizenMember Since: 2012-08-09 Helpful Links

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*******@*****.***

Profile: Although I have over 25 years of working experience, I have entry level experience in the healthcare field. My career goal is to become a Neonatal Nurse Practitioner.

Education

Malcolm X College ( IL)

Associate in Arts Degree 2012

Malcolm X College ( IL)

Associates in Applied Science- Registered Nurse 2016

Skills

Excellent communicator, problem solver and team player

Show compassion and empathy toward patients

Organized and a fast learner

Flexible when working with others

Superb written and oral communication skills

Professional Experience

Ticket Agent

Grayline/ American Sightseeing, 9/2011-Present

Providing a service of selling tour tickets to various customers who may be on vacation or just want to see and learn more about the details of downtown IL.

Making sure customers board the correct vehicle since there may be more than one tour bus there.

Handling cash and credit cards and making sure they balance out at the end of the day.

Data Entry Clerk

Hazmed (Contracted through gency), 5/2009-10/2009

Proofread, titled and organized the documents into the computer via TRIM.

Human Resource Administrative Assistant

P.L.S. Financial, 3/2007-12/2007

Updated information for current and past employees.

Data gathering and data processing of new hires, terminations, transfers, name changes and tax changes in ADP database.

Performed analysis and maintained employee personnel records-computer based and hard copy.

Prepared terminated employee records for off-site storage.

Prepared daily departmental reports, documents and correspondence.

Collected, sorted and distributed department's incoming mail.

Generated passwords for all employees to use for their debit cards.

Medical Record Review Analyst

Managed Access Inc., 5/2006-11/2006

Analyzed and transcribed nurses' hard copy notes from the Medical Record Audit

into Access database.

Developed and established edited physicians' lists for active participation within the

network including verifying their office current address and phone number.

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