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Project Manager Customer Service

Location:
India
Posted:
November 22, 2012

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Resume:

SIVASAKTHIVEL.R NO.**, Ganesh flats, Pillayar koil st,

Annai Sathya Nagar Main road,

KK Nagar West, Chennai -78, India.

Mobile: +91 44-936*******, Resi-+91-44-435*****

E- mail: *****@*****.**.**

Career Objective

Seeking a challenging position in a well reputed firm which can utilize my skills and abilities for its

growth and also help me in developing my career by making me to learn more.

EDUCATION

Qualifications Institution Board and University Year of

Completion

Diploma in Marine Trust Institute of Marine Department of Technical

Engineering,Thiruttani,

Engineering education, Tamilnadu April-2005

Tamilnadu

B.B.A Madras University, Chennai. Madras University

May 2011

ADVANCED TRAININGS

S.No Trainings Institution Year

1 Environmental Monitoring Buoys Middle East Desalination research 2009

centre & Ministry of Environment

Training

and Climate affairs, Muscat, Oman

2 Buoy Deployment & Training National Institute of Ocean 2010

Technology, Chennai.

3 Marine Communication and Elektronik Lab, Chennai. 2010

Navigation equipments training

4 Tide Met Station Elektronik Lab, Chennai 2011

5 Operation and Maintenance of HovPod, South Ampton, United 2012

Hover Craft Kingdom.

DETAILS

S.No Documents Ref No.

1 Passport F9118821

2 Countries Visited United Kingdom, Oman

Page 1 of 4

WORK EXPEREINCE

W orking as a Sales Engineer for Marine Navigation & Ocean research equipments (GMDSS)

From January 2008 to October 2012.

Having experience in dealing with International Original equipment Manufacturers ( OEM) for

Procuring Marine and Oceanography equipments.

Handled projects for internationally recognized Government research organisations in India &

Abroad.

1. Directorate General of light houses and light ships (DGLL) - Vessel Tracking

Management system.( VTMS)

2. National Institute of Ocean technology ( NIOT)

3. Ministry of Environmental & Climate affairs Oman, Muscat.

4. Singapore Maritime authority Environmental Monitoring Buoy.

5. Tide Met Stations - Gujarat Government Funded by World Bank.

Having experience in customs & Clearance formalities. ( Air and Sea).

Dealt with Government research organisations like NIOT, NPOL, NIO, ICMAM, DGLL and

INCOIS.

W orked as a trainee Supervisor in Hindustan Marine Engg works at Chennai Port Trust( June

2005 to Dec 2005

Project Manager for National Institute of Ocean technology (Internationally recognized

research organisation) at Chennai.

Ongoing Projects

1. Annual Maintenance contract for Buoy Deployment & Retrieval 8 member team.

2. Annual Maintenance contract Up keeping of Communication systems and

Management of Data reception dissemination of data from sea/ land stations

8 Members team.

C. Installation,Commisioning and maintenance of of Tide Met station ( World bank funded

project) 2011 at Kalpasar, Gujarat T-MET Station 10 Member team.

TECHNICAL AREA OF EXPERIENCE.

1. Having experience in Deployment, installation and commissioning of Environmental

Monitoring Buoys in the Gulf of Oman.

2. Operation and Maintenance of Hovercraft.

3. VTMS ( Vessel tracking Management system)

4. Having experience as team leader for 8 member Buoy deployment & retrieval team

at Bay of Bengal.

5. Sales Engineer Marine & Ocean Instruments

a) AIS, BNWAS, VHF, MF HF, SVDR, RO Plant, Water Quality sensors, Weather buoy,

Current meter, Acoustic Doppler velocity meter, Boom Barrier, Wind sensor etc.

6. Buoy Deployment and retrieval operation at Bay of Bengal and Arabian Sea.

7. Demonstrator in National Maritime Security exhibition at residency towers, Chennai

in the year 2010.

8. Participated in the International Maritime expo at Mumbai. Year 2010, 2011.

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9. Undergone training for fishing vessel tracking system by using VHF Omni

Directional antenna.

10. Have Installed Class B Automatic Identification system (AIS) for Ships.

11. Had undergone, Tsunami Detection system training at NIOT (Internationally recognized

Organisation), Chennai.

OTHER BASIC SKILLS,

Swimming

Fire fighting.

Karate.

JOB RESPONSIBILITIES

Elektronik Lab (2008 January to 2012 October)

Sales

1. Building rapport with customers and maintain existing customer base.

2. Attending Customer enquiries.

3. Handle order Processing.

4. Customer Oriented Person.

5. Regular customer visits & Weekly reporting to our CEO.

6. Generating enquiries & orders.

7. Preparing Technical, Commercial Quotations & Follow up Quotations and orders.

8. Documentation & Presentation.

9. Evaluating technical details to procure compatible equipments from overseas.

10. Dealing with Original equipments manufacturers (OEM) from overseas, procuring the

Items and Supply to our customers in India.

11. Preparing for Government tenders in India and Abroad. (Supply and Projects.).

Projects

1. Planning of project operations and coordination of staff resources, equipment and

Logistics to support projects located across the SE Asian region

2. Day-to-day management of projects ensuring that all contractual obligations are met

3. Establish project procedures, Project Safety Plan and budgets

4. Liaise with clients.

5. Liaise with processing and reporting department on project report requirements.

6. Providing remote support to on-site field staff

7. Monitor and review project financial performance

8. Undertake contract monthly financial accruals

9. Attending project review meetings with our customer.

10. Total Project Management for 16 member team at NIOT.

11. Taking care of safety measures for our member deployment team members.

12. Every Month Cruise arrangement for our team members.

13. Preparing Project report every month.

14. Technical support to our onsite staff from NIOT, Chennai.

15. Participating Oceanography and marine related conferences.

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16. Transportation of Bottom Pressure recorder materials to Various Islands in India, Which

Includes Customs and clearing formalities Transport arrangement for loading and

Unloading of Tsunami buoy materials in all Indian Ports.

17. Conducting Internal meeting for our team members and planning activates for the next

Month.

Hindustan Marine Engineering Works, Chennai Port Trust (June 2005 to Dec 2005)

1. Trainee Supervisor

ICICI Bank and Just dial services (October 2006 to March 2007 & June 2007 to

December 2007)

1. Customer Service officer (CSO) - Retrieving calls and respond to customer queries.

ACTIVITIES

Player District baseball team in the year 1995.*

Had been cadet captain twice during the course of Marine Engineering. (2003-2005)

Undergone National Cadet Corps training for 2 years,

Participated in National Cadet Corps training camp 10 days, 1995.

Personal Details

Name : R.SivaSakthiVel Vinayagam

: 09th June 1982.

Date of Birth

Father s Name : Mr. S.K. RamaKrishnan.

Permanent Address : No.2-46, Yogeeswarar Street, Akkarai,

Suchindrum, Kanyakumari district - 629704

Tamilnadu, India.

Gender : Male

Languages known : English, Tamil, Malayalam, Hindi.

Marital Status : Married.

Hobbies : Playing Cricket, Listening Music, Driving.

Declaration

I hereby declare that above furnished details are true to the best of my knowledge.

Place : Chennai

: 24th October 2012

Date

Page 4 of 4



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