Customer Service Manager

Confidential User

Email: ********@************.***

Address:

City: Perris

State: CA

Zip: 92572

Country: USA

Phone: 951-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.

Educational Background:

High School Dipolma from Perris High School, Perris CA 1/2001 to 6/1995 (General)

Job History / Details:

Summary

Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.

Highlights

Employee scheduling

Cash handling accuracy

Organized

Time management

Detail-oriented

Excellent multi-tasker

Strong communication skills

Flexible schedule

Exceptional customer service

Reliable

Energetic

Friendly

Approachable

Team player

Strong work ethic

Accomplishments

Supervision

Supervised team of three staff members.

Fielded and processed multiple calls per day.

Experience

September 2012 to Current

StaffMark Temecula, Ca

Output

Worked at a rapid pace to meet tight deadlines.

April 2012 to May 2012

Select Staffing Riverside, Ca

Machine Operator

Worked at a rapid pace to meet tight deadlines.

April 2011 to December 2011

GameStop Moreno Valley, Ca

Senior Game Adviser

Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands. Operated a cash register to process cash, check and credit card transactions. Computed sales prices, total purchases and processed payments.

September 2002 to July 2007

Advance America Perris, Ca

Center Manager

Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Opened a new store location and assisted in recruiting and training new staff. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Completed a series of training sessions to advance from Assistant Manager to Store Manager. Completed weekly schedules according to payroll policies. Maintained daily record of all transactions. Trained staff to deliver outstanding customer service. Worked closely with the district manager to formulate and build the store brand. Fielded multiple customer service calls per day.

Education

1995 Perris High School Perris, Ca

High School Diploma General

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