Project Manager Engineer

Paul Mitchell

Email: *********@********.***

Address: **** **** ****** *****

City: McKinney

State: TX

Zip: 75070

Country: USA

Phone: 972-***-****

Skill Level: Experienced

Salary Range: $100,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Paul Mitchell, PMP, MBA

6917 Echo Canyon Drive

McKinney, Texas 75025

*********@********.*** 214-***-****

PROJECT MANAGER or SOFTWARE ENGINEER

Project Manager with proven versatility in IT Project Management and applications software development. Specifically, extensive experience managing application software and data for customer master, sales, ordering, billing, A/R, release planning, and demand forecasting for Consumer Packaged Goods and Telecommunications industries.

*Successful IT leader of full life-cycle software development as a software engineer. * Consistently create high-quality projects within cost and schedule constraints.

*Excellent interpersonal skills and strong oral and written communication abilities.

*Network PMO forecasting / planning. * Direct and matrix management in a variety of multi-site team settings.

*IT Project Management.

PROFESSIONAL EXPERIENCE

Wirevibe (Irving, Texas) 04/2012-Present

Project Manager (Hawaii and Michaels Accounts)

*New Hawaii State District Court System project - managed development issues log with JIRA tool.

*Michaels Stores IT single source code repository project - lead PM performing standard PMI role of charter with scope, WBS MS Project 2010, requirements, vendor selection via RFP, and financial approvals prior to execution.

Ericsson, Inc (Plano, Texas) 09/2009-03/2012

Project Manager (PMO - Sprint Account)

*PMO Demand Management and Forecasting for the Sprint account IT, Wireless Network Maintenance, EVDO and CDMA carrier adds programs.

*IT Customer Project Manager leading multiple projects.

Sprint Nextel Corp. (Irving, Texas) 01/2006-09/2009

Project / Program Manager III (Domestic and International projects for Wireless and Long Distance)

*Managed Network Alarm/OM, circuit management projects with offshore and onshore resources while following SOX. Examples include the international TAT14 undersea cable and circuit recon projects.

*Managed IT Java/Oracle deployments with production control, data management, and development teams. Also, coordinated warranty support with customer by capturing defect issues and worked with technical resources through customer satisfaction. Utilized traditional PMI skills: scope identification and control, change management, issue and risk management, and schedule development and control with MS Project. Captured lessons learned and quality process improvements.

IBM (Irving, Texas) 09/2004-01/2006

Senior IT Specialist - Sprint Account - Local Telephone Division - IT Sales Order Entry team)

*COBOL II / CICS and Batch / DB2 / IMS developer for efficiency and sales improvement initiative type projects. Also, cross trained offshore resources on support techniques and ways of working while following SOX migration compliance company policies.

*Worked with assigned Sprint Project Manager and customer POCs to confirm functional requirements were met or exceeded by system changes implemented.

Sprint Corp. (Irving, Texas) 08/1999-09/2004

Software Engineer V (Sprint Long Distance Division - IT Customer Information- ION OE/ Odyssey)

*Quest Odyssey Natural/ADABAS SQL and COBOL II DB2 Mainframe backend business logic Development SME for Customer data transactions (i.e. ANI, invoice query). These transactions were utilized by the Odyssey Quest and Integrated Desktop applications which were based in Small talk and Clarify. Mercury middleware was utilized between mainframe and client systems.

*Managed Java/Oracle code for Local Service Requests workflow of ION Order Entry.

*Customer Care Technical Team member for ION Entry working third level support for high severity tickets related to customer workflow and resolving issues in other downstream areas like Third Party verification and CPE.

EDS (Plano, Texas) 06/1998-08/1999

Advanced Systems Engineer (Electronic Business Division - Y2K program manager)

*Y2K program management of Card Processing, ATM Processing, and E-Commerce departments overseeing card processing Code renovation, ATM and ATM remediation efforts, third party software compliance, business contingency and continuity planning, and FDIC audit support.

*Reported to head of Division with regards to monthly status toward third party software compliance and code renovation efforts and compiled FDIC audit documentation required for intensive review.

Frito Lay (Plano, Texas) 06/1997-06/1998

Systems Analyst (IT Accounts Receivable team - Customer Care and Development)

*IT A/R project leader team performing system enhancements for user changes discovered after a new system implementation. Also, performed after hours on call batch cycle support.

*Reviewed batch CA-7 schedule to scrub out delays and made process improvements to bring batch cycle in compliance with the 6AM to 6PM CICS online availability for over 100 A/R online users.

Sprint Corp. (Irving, Texas) 08/1995-08/1997

Software Engineer IV (Sprint LD Division-Technical Architecture team and Toll Free project)

*Led the creation of the COBOL I/O module design which was called by the business service modules. This methodology was utilized throughout the department for distributed development.

*For the Toll Free project, I created COBOL source code for an AT&T variable length file feed. The department lost its source code and it had to be modified for the 3 character NPA toll free number.

Fleming Companies / White Swan

(OKC, OK and Ft Worth, TX) 06/1986-07/1995

Systems Analyst (IT Retail Services (OKC Headquarters) and Food Service (Ft Worth regional office))

*Lead IT technical developer Retail Price Management, Retail Inventory Management, and Retail Online Systems - COBOL, CICS, BMS Maps, VSAM, MVS JCL) - Retail Services. 1988-1995.

*Buyer Evaluation System, Billing systems, and merger support. Food Service 1986-1988.

*Management Reserve Program - new college hire business training in OKC headquarters with every corporate department (Buying, Warehousing, Retail, finance, IT, etc).

PROFESSIONAL CERTIFICATIONS & MEMBERSHIPS

*Project Management Professional (PMP) - credentials current through 2015

*Project Management Institute (PMI) - active Dallas Chapter member through 2012

EDUCATION

*MBA, University of Central Oklahoma - Edmond, Oklahoma (3.91 on 4.0 scale)

*B.S., Business Administration (Information Processing

with Minor in Accounting),

Oklahoma State University - Stillwater, Oklahoma (3.75

on 4.0 scale)

REFERENCES AVAILABLE UPON REQUEST

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