Customer Service Sales

Heather Huffman

Email: ********@**-********-********.***

Address:

City: Boulder

State: CO

Zip: 80301

Country: USA

Phone: 715-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Diverse and enthusiastic individual driven to exceed sales goals and build long-term relationships with customers. Creates a positive experience through high-quality customer care.

Educational Background:

High School Dipolma from NWTC, Green Bay WI 1/2001 to 9/1993 (General)

Job History / Details:

Summary

Diverse and enthusiastic individual driven to exceed sales goals and build long-term relationships with customers. Creates a positive experience through high-quality customer care.

Highlights

Highly customer service-oriented

Relationship selling

Dependable and reliable

Excellent work ethic

Retail merchandising experience

Detail-oriented

Self-sufficient

Persuasive

Experience

12/3/2012 12:00:00 AM

September 2008 to April 2012

B Alive Nutrition Green Bay, WI

Key Purchasing Manager

Inventory Control, Account's Payable/Receivable, Cash Handling, Assisted customers through education and empowering them to take responsibility for their health. Was an Expo West Attendee (the largest natural health trade show in the U.S.) in 2010 and 2012. Was entrusted to make large purchasing decisions and responsible to bring in new products and then educate staff about benefits and selling points. Built relationships with outside sales rep. Large degree of responsibility in every day purchasing, organizing, pricing, helping educate staff and customers. Assisted owner with scheduling of daily appointments.

July 2003 to February 2007

American Family Insurance Multiple, WI

Licensed Customer Service Representative and Marketing Assistant

Assist in marketing insurance products and financial programs. Contacting new prospects to offer comparison coverage via phone solicitation, direct mail, and person to person sales approach. Perform claim-servicing activities and assist adjustor's as needed. Cash handling, general clerical, and specializing in maintaining a high level of customer satisfaction. Maintained continuing education in property and casualty license.

September 2000 to November 2001

Shopper's Guide Clintonville, WI

Outbound Advertising Sales Representative

Responsible to maintain and increase revenue through an assigned account list as well as soliciting new clients. Tailored advertising presentations for client's to assist in increasing their visibility in the community. Advise customers of rates, ad scheduling, deadlines, while collaborating with the graphics team for ad placement.

September 1998 to April 2000

AmeriHost Inn Multiple, WI

Front Desk Supervisor/General Manager

Daily operations, personnel management and training. Main concentration was in the area of meeting the guest needs by providing customer service levels that exceeded industry standards. Solving complex staffing issues and overseeing temporary employees when necessary. Handled all back office procedures; payroll, purchasing, petty cash, bank accounts, and corporate ledger accounts.

Reference furnished upon request.

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