Sales Customer Service

Todd Anderson

Email: *********@********.***

Address: **** **** ****** ***** **

City: Conover

State: NC

Zip: 28613

Country: USA

Phone: 828-***-****

Skill Level: Senior

Salary Range: $90,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

W. Todd Anderson

3495 Rock Bridge Dr NE

Conover, NC 28613

*********@********.***

Cell 828-***-****

Summary

aa Versatile, detail-oriented, organized General Manager with knowledge of manufacturing and

distribution environments; seeking a manufacturing company aiming to increase profits by

controlling costs and enhancing customer, vendor and employee loyalty.

aa Experience in: customer, distributor / vendor relations, operations, finance, contract negotiation,

sales and RFP, inventory management, profit and loss accountability, cost reduction, accounts

receivable/payable and human resources.

aa Pacesetting leader modeling excellence and self-direction, leading by example with the ability to

enhance relationships with employees, customers, distributors and vendors.

aa Quality assurance, solution oriented, and organizational skills.

aa Proficient in OSHA, State and Federal DOT environments including an extensive Manufacturing

Plant Certification Program.

Employment Summary

Mid-Atlantic Drainage, Inc. 1981-present

Privately held manufacturer of precast concrete and distributor of storm drain/erosion control products.

The company operates manufacturing facilities in Galivants Ferry, SC and Conover, NC with as many as

100 employees.

General Manager, 1990-Present

Responsibilities

aa Oversee the administrative and operational functions of the company. Primary role is to

problem-solve in the areas of management, sales, manufacturing, and profit and loss.

aa Process engineering for increased sales and efficient production capacities.

Inside Sales, Inventory Clerk, Dispatch, Truck Driver, 1981-1989

aa Progressively given increased responsibility for the companyaaas daily functions.

Accomplishments

Management

aa Conflict resolution between employees resulting in enhanced efficiency and increased monthly

revenue.

aa Maintained compliance for critical safety and quality control standards. Successfully navigated

OSHA, DOT, and ACPA (American Concrete Pipe Association) audits with minimal penalties of

$200.00 over the last 20 years.

aa Recruited, trained, supervised and motivated the sales force servicing over 2000 active customers.

Manufacturing and Inventory

aa Introduced new precast products resulting in increased North Carolina sales by 14% and South

Carolina Sales by 11% over a two year period.

aa Devised methods to promote efficiency, minimize waste, maximize quality, and increase

production volume by more than 25%.

aa Researched and purchased new and used manufacturing equipment resulting in double

production capacities and additional 30% annual sales over a five year time span.

W. Todd Anderson

Sales

aa Overhauled and realigned 5 sales territories resulting in gross annual sales increasing from

$600,000 to over $12 million during a 12 year period.

aa Developed and strengthened 6 distributor relationships saving approximately $180,000 per year.

aa Initiated and maintained a strategic relationship with a water quality, best management practices

(BMPs) company; resulting in an additional $275,000 in annual sales with a gross profit of

$145,000, plus continued growth potential.

aa Solicited and enhanced vendor/manufacturer representative relationships resulting in $4 million

of continued annual sales.

Profit and Loss

aa Negotiated with city and state DOTs and coordinated two company relocations, maintaining

customer service and minimizing losses.

aa Analyzed company logistics quarterly, enhancing sales efficiency and profitability.

aa Implemented a new driveraaas pay scale, saving the company approximately 5% in fleet expenses

while increasing driver accountability.

aa Investigated quarterly labor and overhead calculations used in monthly cost of goods sold and

inventory values.

aa Directed management team as a complete profit loss unit; taking responsibility for utilizing all

departments to deliver maximum revenue to the company.

Education

aa Bachelor of Arts, Business Administration, Lenoir Rhyne College, 1989

aa American Concrete Institute (ACI) and NCDOT Level One Field Technician, North Carolina State

University

aa National Precast Concrete Association (NPCA): Master Precaster Certificate Program at Precast

Trade Show; America Concrete Pipe Association (ACPA): Quality School and the Marketing

Production Track at Precast Trade Show

aa Infor ERP FACTS, software training, Duluth, Georgia

aa Forklift certification and Class A CDL License

Volunteer Work

Rotary International: 2004 to present

Rotarian of the Year, 2011

Secretary, 2010-2011

Business Ethics Award, 2009

Paul Harris Fellow and Sustaining Member

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