Christa M. Olive
Email: ********@**********.***
Address:
City: Bloomington
State: MN
Zip: 55431
Country: USA
Phone: 763-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Highly analytical clinic administrative professional combining more than 10 years of work in Physical Medicine and Rehabilitation facility with proficiency in financial management, leadership and positive clinical outcomes. Strong problem-solver with excellent time management skills. A clinic administrator who offers a experience in medical operations, excellent interpersonal communication skills and organizational savvy to help run a medical clinic.
Educational Background:
High School Dipolma from University of Minnesota-Moorhead, Moorhead MN 1/2001 to 12/2000 (Anthropology)
Job History / Details:
Professional Summary
Highly analytical clinic administrative professional combining more than 10 years of work in Physical Medicine and Rehabilitation facility with proficiency in financial management, leadership and positive clinical outcomes. Strong problem-solver with excellent time management skills. A clinic administrator who offers a experience in medical operations, excellent interpersonal communication skills and organizational savvy to help run a medical clinic.
Education and Training
2000 University of Minnesota-Moorhead Moorhead, MN
Bachelor of Arts Anthropology
Skill Highlights
Staffing management ability
Budgeting proficiency
Proven patience and self-discipline
Project management authority
Talented interviewer
Conflict resolution
Strategic planning capability
Government relations knowledge
Planning and development
Patient-oriented
Personal and professional integrity
Accomplished leader
Financial aptitude
Recruiting and hiring expert
Relationship and team building
Staff training and development
Supervisory training
In-depth claims knowledge
Knowledge of Medicaid statutes and regulations
Effectively influences others
Quality improvement competency
Claims analysis and review specialist
Cultural awareness and sensitivity
Independent judgment and decision making
Critical thinking proficiency
Promotes positive behavior
Implementation of EHR system
Continued training on EHR system and able to work with employees on upgrades.
Accounts payable
Professional Experience
March 2003 to Current
Twin Cities Pain Clinic Edina, MN
Clinic Administrator
Skillfully developed departmental goals, objectives, standards of performance, policies and procedures. Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations. Carefully selected, developed and retained qualified staff, as well as trained. Evaluated patient care procedural changes for effectiveness. Hired new staff annually as group grows and employees leave. Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed. Assisted in resolving and satisfying client requests and internal operational issues. Introduced, negotiated and implemented new projects to expand scope of engagement. Investigated and reported issues relating to patient care or conditions that might hinder patient well-being. Observed strict confidentiality and safeguarded all patient-related information (implanted HIPPA regulations). Planned, organized, supervised and provided assignments for nursing, technical, office staff. Managed an average of 30 employees each shift. Participated in facility surveys and inspections made by authorized governmental agencies. Created and maintained computerized record management systems to record and process data and generate reports. Worked with all management staff to create financial reports. Knows all aspects of businees office and trained those employees.