High School Technician

Confidential User

Email: ********@********-*****.***

Address:

City: Letcher

State: SD

Zip: 57359

Country: USA

Phone: 605-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Information Systems Technician with 5 years in technical and customer support roles. Effectively identifies problems using advanced troubleshooting skills.

Educational Background:

High School Dipolma from Paramount High School, Paramount CA 1/2001 to 5/2006 (General)

Job History / Details:

Summary

Information Systems Technician with 5 years in technical and customer support roles. Effectively identifies problems using advanced troubleshooting skills.

Highlights

Patient and diligent

Exceptional telephone etiquette

Technical help desk experience

Excellent problem solving skills

Microsoft Office expert

Windows XP/Vista

Red Hat Linux proficient

Information security

UNIX/LINUX

Accomplishments

2 Navy Marine Corps Achievement Medals

Experience

February 2007 to September 2012

United States Navy

Information Systems Technician

Supervisor for telecommunications ranging from VHF-EHF spectrum. Supported customers having data connectivity issues. Trained new Sailors and explained protocols clearly and efficiently. Maintained composure and patience in face of difficult customer situations.

Education

2006 Paramount High School Paramount, California

High School Diploma

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