Project Manager Customer Service

William Grossmann

Email: ********@************.***

Address:

City: Lake in the Hills

State: IL

Zip: 60156

Country: USA

Phone: 847-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Proactive Project Manager experienced in managing a variety of construction teams and projects. Successful in creating effective communication between personnel, general contractors and the management team.

Educational Background:

High School Dipolma from ElmWood Park, Elmwood Park IL 1/2001 to 6/1994 (General)

Job History / Details:

Career Focus

Proactive Project Manager experienced in managing a variety of construction teams and projects. Successful in creating effective communication between personnel, general contractors and the management team.

Summary of Skills

Account Management

Multi-Task Management

Budgeting

Client acquisition

Client Relations

Project management

I have spent the last 17 years working on and managing projects in the Construction, Remodeling and Retail Building Service field. I have managed many successful projects from inception to completion.

Professional Experience

January 2006 to Current

Express Remodeling, Inc. Lake in the Hills, Illinois

Project Manager & Customer Service

Manage a team of 7 employees and multiple sub contractors in the completion of residential and commercial remodeling projects.

Some of our current and past commercial clients include general building repairs for 93 7 Eleven locations, Multiple McDonald's locations interior and exterior painting, Elizabeth Arden Red Door Spa interior remodels 3 locations, Charming Charlie's Exterior Painting, MultipleTarget Store locations interior remodeling and painting, Alg/LITH Fire Departments 3 location interior and exterior painting.

Qualify competitive subcontractor bids prior to execution of contracts.

Ensured customer satisfaction by providing highest quality of products and services by ensuring all equipment and fixtures were properly installed and working correctly.

July 1999 to February 2006

Marshall Field's Chicago, Illinois

Area Manager

Managed multiple retail locations

Managed multiple trades, budgets and subcontractor selection.

Led and managed resolution of all issues during project construction phases.

Monitored the safety of all construction activities, making on-site personnel safety the top priority.

Performed construction site pre-inspections and coordinated post-construction audits.

Assigned projects and tasks to employees based on their competencies and specialties.

Managed numerous projects simultaneously within budgetary restrictions.

Familiar with chiller plant/ HVAC software systems. Maximo automation and management system.

Familiar with Best & Detex locks systems.

Product ordering from Granger, McMaster Carr and many other commercial hardware suppliers.

April 1996 to September 1999

Amercraft Exteriors Chicago, Illinois

Sales Representative/ Field Trainer

Trained in negotiations and time management.

Consistently met and exceeded expectations for productivity levels.

Received company Employee Performance Award after maintaining record sales achievement of 20 percentage growth 3 months in a row.

Provided in field training for new sales reps.

Education

1994 ElmWood Park ElmWood Park, Illinois

High School Diploma

Contact this candidate