Zachary Kappel
Email: ********@***********.***
Address:
City: Clementon
State: NJ
Zip: 08021
Country: USA
Phone: 856-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Educational Background:
High School Dipolma from Pilgrim Academy, Egg Harbor City NJ 1/2001 to 5/2007 (All Academics)
Job History / Details:
Executive Summary
High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Core Qualifications
Supervision and training
Calm under pressure
Complex problem solving
Operations management
Customer- and service-oriented
Cash handling accuracy
Inventory control procedures
Ability to mediate disputes
Listening skills
Written and oral communication skills
Banking and financial services background
Excellent multi-tasker
Strong communication skills
Flexible schedule
Work Experience
July 2011 to May 2012
TD Bank Cherry Hill, NJ
Teller
Processed an average of 200 transactions each day in a timely manner.
Answered customers' questions and addressed problems and complaints in person and via phone.Educated customers on product and service offerings.Helped customers select products that best fit their personal needs.
May 2011 to July 2011
LA Fitness Turnersville/ Cherry Hill, NJ
Membership Sales/ Personal Trainer
Explained ways to measure exercise intensity for the best results.Cleaned and organized studio after each group fitness class.Encouraged members to continue attending group fitness classes.Taught clients how to modify exercises appropriately to avoid injury.Assisted older adults with weight training programs by setting up equipment and providing detailed instructions.Contributed to the operation of a clean, friendly and well maintained health club.Guided clients in safe exercise, taking into account individualized physical limitations.Carefully evaluated member needs and assisted them in achieving personal fitness goals.Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day.Participated in various incentive programs and contests designed to support achievement of production goals.
December 2006 to September 2010
Abercrombie & Fitch Deptford, NJ
Model/ Sales Associate
Maintained visually appealing and effective displays for the entire store.Described merchandise and explain operation of merchandise to customers.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Placed special orders and called other stores to find desired items.Operated a cash register to process cash, check and credit card transactions.Recommended merchandise based on customer needs.
September 2010 to May 2011
Abercrombie & Fitch Cherry Hill, NJ
Stock Manager (Promotional Position)
Replenished floor stock and processed shipments to ensure product availability for customers.Described merchandise and explain operation of merchandise to customers.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Placed special orders and called other stores to find desired items.Wrote order supply requests to replenish merchandise.Fulfilled customer shipping needs using UPS and USPS methods.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Stocked and restocked inventory when shipments were received.
Education
2007 Pilgrim Academy Egg Harbor City, NJ
High School Diploma All Academics