Project Management

Stephen Jenkins

Email: ********@**-********-********.***

Address:

City: Amarillo

State: TX

Zip: 79121

Country: USA

Phone: 806-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

My objective is to continue my career in Information Technology mangement with increasing responsibility for both staff and infrastructure and to utilize the skills developed in both IT and business analysis.

Educational Background:

High School Dipolma from Auburn University, Auburn AL 1/2001 to 6/1989 (Chemical Engineering)

Job History / Details:

Career Overview

My objective is to continue my career in Information Technology mangement with increasing responsibility for both staff and infrastructure and to utilize the skills developed in both IT and business analysis.

Qualifications

Effective team leader

Professional project presenter

Agile project leader

Unique ability to discuss needs with clients/end-users and develop solutions

Innovative thinker

Passionate mentor

Technical Skills

Skills Experience Total Years Last Used

Business Analytics Intermediate

Visual Basic Expert

HTML/PHP/JavaScript Intermediate

TCP/IP, DNS, DHCP, Switching, Routing Expert

Unix (AIX, Ubuntu, CentOS) Intermediate

Windows NT, 2003, 2008 Server Intermediate

SQL-based development Expert

PostgreSQL Development Expert

Sybase Transact SQL Intermediate

Talend Data Integration Tool Intermediate

MS Office Excel 2007 data reporting Expert

PBX Systems Configuration Intermediate

Uniface Expert

VoIP/SIP communications Intermediate

Asterisk (VoIP Server) Intermediate

MS Exchange Server 2010 Intermediate

ODBC Configuration Expert

Groupwise Administration Intermediate

Novell Netware Administration Intermediate

PowerDesigner Suite Expert

FoxPro Expert

FORTRAN Intermediate

Accomplishments

Networking Infrastructure

Improved reliability and manageability by designing and implementing DHCP services for twelve subnets using a MPLS intra-net structure.

Reduced Internet connectivity costs by 50 percentage and eliminated central network failure by negotiating and implementing a network-based firewall on a 12 node MPLS network.

Software Development

Improved physician revenues by 5 percentage by designing and utilizing a "drill-down" reporting mechanism for monthly status meetings.

Utilizing MS Access, Visual Basic, and PostgreSQL, designed and implemented a construction equipment quoting tool for field salesmen. Currently in development for a web-based Java version.

IT Management

Pushed for internal IT audit processes and external IT security audit. (100 percentage pass rate - 3 findings over three years)

negotiated with senior management to move toward a unified communication platform to connect 12 geographically isolated locations.

Work Experience

November 2008 to Current

Associated Supply Co., Inc Amarillo, TX

IT Manager

IT Manager for construction equipment sales, rental, and service company.

350 users, 12 locations throughout West Texas.

Responsibilities include:

Development and management of centralized IT help desk.

Supervision of help desk technicians.

Analysis and reporting of incidents.

Development and management and training of the data warehouse (PostgreSQL) and associated data mining tools and applications.

Hands-on development of a client-server sales management tool.

Responsible for the server side stored procedures and SQL coding and database design.

In the same project, responsible for the management of the project and oversight of the JAVA development for the client-side.

Strategic planning of IT resources.

Specification and acquisition of all aspects of IT resources including servers, network infrastructure, WAN connectivity, telephone systems, business systems, and desktop software.

Expert troubleshooting.

IT vendor relationship management.

Design and revision of infrastructure.

July 2006 to November 2008

Texas Tech University Health Sciences Center Amarillo, TX

Assistant Managing Director

Responsible for the management of the Support and Analysis group within the TTUHSC Amarillo Business Office.

Duties include managing and supervising the development and management of payment posting processes, report design and analysis, contract analysis, IDX (Flowcast) systems support, cash management, third party payer interfacing, budget management.

Develop new reports and analysis tools to support the goals of the group and the Business Office.

Develop process and procedure documentation with regard to business processes.

Develop and manage business process training.

Work with the Director of the Business Office to establish metrics and goals for the Support and Analysis team and the Business Office.

Work with the Associate Dean of Finance to establish metrics and goals for the Business Office and the Amarillo campus.

Perform the duties of the Business Process Security Officer (manage users in IDX and disparate information systems).

Supervise and lead seven employees toward the goals esta.

January 2001 to June 2006

TIW Enterprises Amarillo, TX

Owner / Consultant

Computer/IT Services Network design / hardware and software specifications On-site and classroom training on Microsoft products Workstation and network troubleshooting and repair Design and implement database, word processing, and spreadsheet solutions.

Website initiation and development Specification and installation of Windows Server 2003 and 2000 network environments with security implementations and Exchange Server configurations MS SQL implementations and database administration MS Access solution designs with Visual Basic implementations Supervisor, Operations and Technical Services.

January 1998 to September 1999

Deaconess Hospital Cincinnati, OH

Technical Analyst

Handle personnel and other issues affecting the department, such as advancement, coaching, hiring, discipline, information dissemination, on-call scheduling, inter- and intra-departmental personality issues.

Provide coordination for the hospitalâ s Year 2000 efforts.

Develop and manage capital and operating budgets.

Assemble teams to evaluate the hospitalâ s readiness and develop contingency plans.

Manage all hospital related Year 2000 documentation.

Assist the Director in developing and managing capital and operating budgets for the IS department.

Directly responsible for the upkeep of the hospital HIS system (MEDITECH).

Responsible for the operating system upgrades and hardware upgrades (Data General).

Directly responsible for the maintenance and operations of the hospital time and attendance system.

Evaluated and implemented help desk software to improve call tracking and statistical reporting.

Maintain vendor relations.

Maintain a set of preferred vendors for particular items.

Develop and.

May 1997 to January 1998

Choicecare Cincinnati, OH

Programmer Analyst II

Provide technical expertise to the Uniface development and production environments.

Develop procedures for releasing new Uniface products into production.

Develop an understanding of new tools and software packages and use that knowledge to leverage the implementation.

Evaluate the impact of new versions of software on the company.

Develop systems to aid developers such as debugging tools.

Assist developers in troubleshooting coding issues.

Troubleshoot Uniface environment issues.

Provide leadership in developing and maintaining an enterprise data model.

Work with project teams to establish new development environments.

Provide leadership to various IS departmental improvement projects.

Provide complete support to the mobile medical systems application.

Supply ODBC expertise to the enterprise.

Develop skills in Sybase SQL Server and aid in development projects utilizing ChoiceCare's datawarehouse and datamart.

September 1996 to April 1997

Cincinnati, OH

Choicecare

Use expertise and knowledge of Uniface version 6 for system conversion from version 5.

Provide an understanding of Medical Systems to various projects.

Develop an understanding of the company business to improve the effectiveness of the product.

Provide technical expertise as needed regarding the operation of the Uniface environment.

Act as a consultant for Uniface coding issues.

Develop skills in TurboIMAGE querying and modification packages.

Lead the integration and acceptance testing of the product.

Convert the mobile medical systems (laptops) from DB3 to an SQL-based database.

Provide "out-of-the-box" thinking to a staid environment.

Provide project leadership and documentation on small to medium-sized projects.

Design and develop various medical systems components in Uniface.

November 1994 to June 1996

Eastman Chemical Company Kingsport, TN

Project Leader

Brought in as project leader to give focus and direction to a struggling data integration project.

Accountable to the division level steering team for project performance.

Responsibilities included: Enforce project scope boundaries by maintaining focus on division needs.

Study company needs and provide proposals to meet those needs in the future.

Develop project schedule and manage team resources (both owner and contractor) to achieve the goals of the two sub-projects.

Establish and manage multi-million dollar capital and operating budgets.

Handle personnel and other non-schedule issues affecting the project, such as advancement and coaching.

Provide to the development team an understanding of the user requirements and place priorities on the development and implementation of the corresponding parts of the project.

Knowledge of programming, engineering design practices, and operations creates a unique insight into user requirements.

Provide data management insights and develop technological breakt.

February 1992 to November 1994

Eastman Chemical Company Kingsport, TN

Development Engineer

Worked in the Engineering Development Group (Organic Chemicals Division) for process improvement.

June 1989 to February 1992

Eastman Chemical Company Kingsport, TN

Design Engineer

Worked in Advanced Process Technology group of Process Engineering.

Education and Training

June 1989 Auburn University Auburn,

Bachelor's Degree Chemical Engineering

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