administration

Charlene's InformationLocation: Escondido, CAExperience: 6-9 yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: Entry LevelWork Status: U.S. CitizenMember Since: 2010-10-02 Helpful Links

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Profile Summary

Experienced professional with a successful career in banking, customer service,

and administration.

Excel at interfacing with others at all levels to ensure organizational goals are

attained.

Proactive approach has resulted in capturing numerous accounts and

expanding client base.

Possess excellent interpersonal, analytical, and organizational skills.

Excel within environments where leadership skills are the keys to success.

Familiar with Microsoft Word, Microsoft Excel and e-mail.

Employment

CITI BANK, California

2002

-

2009

Teller

Handled various accounting transactions and reconciliation tasks.

Provided account status data whenever required and handled

phone inquiries.

Informed customers about various bank products.

Trained and supervised new hires.

Cross-sell banking services and products to clientele.

Participated in all promotional events.

Handled

tasks related to incoming and outgoing mail.

Handled all office supply ordering

Provide excellent customer service by answering or referring

financial questions to correct supervisory staff.

Process customer deposits.

Maintain and balance cash drawer.

Process monetary transactions.

Handled vault, safe-deposit, ATM and night-drop activities.

Assisted customers with opening new accounts.

BRIGANTINE RESTRAUNT, California

1990-2008

Server

Provided excellent patron experiences through phenomenal

customer service, evidenced by high number of regular patrons

requesting to sit in my section.

Thorough knowledge of restaurant systems and procedures.

Consistently exceeded sales goals by effectively managing

sections and multi-tasking.

Recognized as "Lead Server" which included mentoring and

training new servers.

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