Clerical

Yvonne's InformationLocation: CHICAGO, ILTitle: ClericalExperience: 6-9 yearsWork Types:

Willing to Relocate: NoWilling to Travel: No TravelCareer Level: Entry LevelWork Status: U.S. CitizenMember Since: 2011-04-11 Helpful Links

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YVONNE M. ROBERSON

2727 W. Lexington St, Chicago, IL 60612

773-***-**** (H)

Email: *********@*****.***

OBJECTIVE: Seeking challenging position which will utilize my extensive clerical,

office assistant and cusstomer service skills

EXPERIENCE:

2008 - 2011

BPS Staffing Inc. – Contract

Data Entry/Customer Service

Chicago, IL

Greeting clients

Entering data on Excel format

Answering inbound and outbound calls and clerical support

2008 – 2008

Advanced Resources – Contract

Chicago, IL

Data Entry

Entering data on Convio systems

Confirming and records management

Knowledge of raisers edge systems

2007 - 2008

Sudz Laundry

Chicago, IL

Customer Service

Greeting customers

Assist customers with order fulfillment

Answering inbound and outbound service operation

2000 - 2005

World Education Services

Chicago, IL

Office Assistant/Customer Service

Greeting corporate clients

Answering multiple phone lines in a call center environment, heavy data entry

Providing customer service and order processing

EDUCATION: 1985

Studied at Robert Morris University

SKILLS: Extensive training in Business Management. I have knowledge of Windows, Internet Explorer, Email, Ms Word and Excel. Experience in public relations, records management, market research and email.

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