Training High School

Michael Ledwedge

Email: ********@************.***

Address:

City: Lakeside

State: CA

Zip: 92040

Country: USA

Phone: 619-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Training specialist knowledgeable about theories and methods used in designing, developing and delivering successful training programs and adult learning concepts.

Educational Background:

High School Dipolma from Southern Illinois University, Carbondale IL 1/2001 to 5/2011 (Workforce Education and Development)

Job History / Details:

Summary

Training specialist knowledgeable about theories and methods used in designing, developing and delivering successful training programs and adult learning concepts.

Highlights

Staff development

Change management

Staff training

Supervision and training

Curriculum development and assessment

MS Office proficient

Lesson planning

Cross-training specialist

Extensive knowledge of training methods

Accomplishments

Project Management:

Initiated TrainingProgram with the Royal Saudi ArabianAirforce which resulted in several in Kingdom site visits and creating Master Training Program for their use.

Training: Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.

Leadership: Served as key contributing member to Leadership team as the Senior Training Consultant to the Saudi Arabian Project. While in the Navy, was assigned to N7 Training Standards division as the leading Chief Petty Officer.

Process Improvement: Refined critical thinking skills, always looking "outside of the box" for a better and more cost efficient way to get business done.

Experience

January 2011 to November 2012

Ledwedge Consulting, INC. Lakeside, CA

Private Consultant while attending school full time

Created training programs for several business, usually safety based instructor-led. Also completed assessments on personal work habits and offered suggestions to become more productive. Average increase in producitivity was 27 percentage

October 2009 to January 2011

Miro Technologies La Jolla, CA

Senior Training Consultant to the Royal Saudi Arabian Airforce

Developed a Master Training Program for the Saudi's to be use in the implementation of their new supply and maintenance program. Conducted several on-site visits though out the kingdom to ensure the system tested out proper in all areas.

Provided base level IT support to company personnel.Resolved customer complaints and concerns with strong verbal and negotiation skills.Displayed courtesy and strong interpersonal skills with all customer interactions.

September 1989 to October 2009

US Navy San Diego, CA

US Navy Chief Damage Control Petty Officer

Maintained detailed administrative and procedural processes to improve accuracy and efficiency.Coordinated meetings with other department managers and served as main liaison between sales and engineering staff.

Managed team of up to 75 professionals.Served as mentor to junior team members.Initiated program that standardized employee training and led to increase in customer satisfaction by 12 percentage .

Secured priceless and irreplaceable documents against threats of terrorism and sabotage.Resolved customer complaints and concerns with strong verbal and negotiation skills.Displayed courtesy and strong interpersonal skills with all customer interactions.Built and maintained successful relationships with service providers, dealers and consumers.

Education

2011 Southern Illinois University Carbondale, IL

Bachelor of Science Workforce Education and Development

Minor in Curriculum Development and Management

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