Manager Customer Service

Vanessa Grijo

Email: ********@*********.***

Address:

City: Minneola

State: FL

Zip: 34715

Country: USA

Phone: 407-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Organized office manager with over 3 years experience in a fast-paced business operations setting.

Educational Background:

High School Dipolma from Faculty Machado Sobrinho, Miami FL 1/2001 to 11/2002 (Business Administration)

High School Dipolma from Lake Sumter, Miami FL 1/2001 to 11/2012

Job History / Details:

Career Focus

Organized office manager with over 3 years experience in a fast-paced business operations setting.

Summary of Skills

Administrative operations

Critical thinker

Frequently evaluates existing systems and procedures for improvement

Good at building and retaining large amounts of information

Spreadsheet creation, entry and formulation

Highly organized with superior attention to detail

Financial operations

Fluency in English and Portuguese languages

High proficiency in speaking Spanish

Professional Experience

November 2009 to Current

Qualify Enterprise Inc. Minneola, FL

Purchasing Department Manager

Responsible for purchasing materials, equipment, and supplies from vendors. Evaluates vendor quotes and services to determine most desirable suppliers.

Relied on instructions to perform the functions of the job.

Handled financial decisions by managing budgets on credit card accounts.

Prepared documentation related to receiving/dispatching shipments which involved knowledge about US Import-Export regulations and hazardous materials documentation.

Improved communication efficiency as primary liaison between client and vendors.

August 2007 to January 2009

Perfumania Orlando, FL

Key-Holder

Customer Service (sales/ cashier), open/close store, utilized Internet email as an effective communication tool, answered phones in a courteous and professional manner.

Education

2003 Faculty Machado Sobrinho Juiz de Fora, Minas Gerais

BBA Business Administration

Transcripts are translated and evaluated by Josef Silny & Associates, Inc (JS&A), member of the National Association of Credential Evaluation Services (NACES).

Lake Sumter Clermont, Florida

Associate of Arts Engineering

Volunteer Experience

Participation at Jack in the Park event of 2012 for Special Olympics Florida

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