Customer Service High School

Jack Estep

Email: ********@******************.***

Address:

City: Myrtle Beach

State: SC

Zip: 29588

Country: USA

Phone: 843-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Hardworking retail management professional versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising and recruiting. Experienced manager adept at problem solving, customer service and hiring and training hardworking, quality staff.

Educational Background:

High School Dipolma from Westland High School, Columbus OH 1/2001 to 6/1974 (General)

Job History / Details:

Executive Summary

Hardworking retail management professional versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising and recruiting. Experienced manager adept at problem solving, customer service and hiring and training hardworking, quality staff.

Core Qualifications

Retail inventory management

Accurate cash handling

Store opening and closing procedures

Store operations

Reliable

Exceptional leader

Conflict resolution skills

Recruiting and interviewing

Flexible schedule

Professional Experience

March 2005 to Current

Scotchman Stores Myrtle Beach, SC

Store manager

Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Determined staff promotions and demotions, and terminated employees when necessary. Completed weekly schedules according to payroll policies.Trained all new managers on store procedures and policies. Wrote order supply requests to replenish merchandise. Trained staff to deliver outstanding customer service. Delivered excellent customer service by greeting and assisting each customer. Opened a new store location and assisted in recruiting and training new staff. Successfully developed three associates to become assistant managers and subsequently active store managers .

Education

Westland High School Columbus, OH

High School Diploma General

Contact this candidate