Customer Service High School

Ariana Salcedo

Email: ********@********.***

Address:

City: Kissimmee

State: FL

Zip: 34746

Country: USA

Phone: 407-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I'm a High-energy lead tour receptionist focused on promoting customer satisfaction through exceptional service. Courteous and professional with a great sense of humor.I have learned through years of experience how to provide exceptional organizational, interpersonal and in-depth understanding of the sales cycle process. Strong background in all aspects of customer service and support. Accustomed to working in fast-paced environments with success in effectively handling difficult client situations.

Educational Background:

High School Dipolma from Valencia College, Orlando FL 1/2001 to 1/2012 (Business Administration)

High School Dipolma from Poinciana High School, Orlando FL 1/2001 to 12/2012

Job History / Details:

Profile

I'm a High-energy lead tour receptionist focused on promoting customer satisfaction through exceptional service. Courteous and professional with a great sense of humor.I have learned through years of experience how to provide exceptional organizational, interpersonal and in-depth understanding of the sales cycle process. Strong background in all aspects of customer service and support. Accustomed to working in fast-paced environments with success in effectively handling difficult client situations.

Core Qualifications

Energetic

Excellent communication skills

Exceptional multi-tasker

Social media savvy

Effective team player

Superior organization skills

Staff training and development

Order Processing

Resolution-oriented

Dependable and reliable

Timeshare Ware proficient

Strong lead development skills

Goal-oriented

Key account generation

Sales force training

Regional accounts

Professional Experience

February 2007 to Current

Orange Lake Resorts Kissimmee, FL

Lead Tour Receptionist

At Orange Lake Resorts I Identify prospective customers using lead generating methods. I take daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients. I've Consistently met and exceeded my department's expectations for productivity and accuracy levels. As the Lead Tour Receptionist in my department I take on difficult tasks and lead others by example. My hard work and dedication to my job has been recognized by earning multiple raises and awards.

January 2008 to January 2010

Mystic Dunes Orlando, FL

Receptionist

At Mystic Dunes I worked as a customer service receptionist. My responsibilities included receiving and transferring of calls, claim filing, resolving customer issues, and customer database management. I also received regional branch recognition award for outstanding customer service during my time there.

Education

2013 Valencia College Orlando, FL

Associate of Science Business Administration

2005 Poinciana High School Kissimmee, FL

High School Diploma

References

Alexander Rodriguez

Former Manager at Mystic Dunes

Phone: 321-***-****

Email:

Jenifer Rivera

Current Supervisor at Orange Lake Resorts

Phone: 407-***-****

Email:

Contact this candidate