Engineer Technical

Title:Cook/Supervisor

*********@*********.***

Document

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NAME:,

ADDRESS:

ADDRESS2:

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CANDIDATE ID: 2538166

US CITIZENSHIP:

EDUCATION:

EXPERIENCE: 0

WILL RELOCATE: No -

JOB WANTED:

RATE NEEDED:

TELEPHONE:

EMAIL: *********@*********.***

HOMEPAGE:

HOTTEST SKILLS: cisco, engineer, html, macintosh, technical writ, dreamweaver, unix

REVISION: 07-SEP-02

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Employment and Educational Background

- Currently enrolled

at University of New Mexico in MA in English,

Professional Writing program.

- November 1991 through November 1999: senior technical writer for

Cisco Systems

- July 1990 and November 1991: associate test engineer for Cisco

Systems

- March of 1988 and July of 1990: field-service engineer for

Perkin-Elmer Corporation

- Associate of Applied Science and Bachelor of Science Degrees

in

Electronics Engineering Technology

(BSEET),

DeVry Institute of Technology

. (Graduated with 3.56CPGA and Tau Alpha

Pi honors, March, 1988.)

Tasks and Responsibilities in Last Position (Senior Technical Writer

)

- Designed, researched, developed, wrote, and released printed and

online (HTML-based) technical documentation for Cisco Systems'

Cisco 7000 series, Cisco 7500 series, and Versatile Interface

Processor (VIP) family of internetworking router products.

- Worked independently and as a member of scores of product, project,

and task teams.

- Consistently tracked and managed multiple separate document projects

in parallel.

- Developed and published documentation plans.

- Worked with Cisco writers and editors to design new document types.

- Served on committee to develop first Cisco Systems corporate

documentation style guide.

- Served on committee to develop new documentation models for improved

consistency across Cisco's business units.

- Served on numerous product teams throughout product development

cycles.

- Prepared and managed hundreds of paper and online documentation

reviews.

- Researched, investigated, and verified the technical information

required for all technical documentation projects.

- Worked closely with Cisco engineering staff to develop appropriate

customer (end-user) technical documentation.

- Designed illustrations for technical documentation, and coordinated

develop efforts of graphics artists and technical illustrators.

- Mentored and assisted junior writers and writers new to Cisco

Systems.

- Ensured that all technical documents were released ahead of

schedule, or at the very least, on schedule.

- Served on the task team tasked with publishing online technical

documentation; helped launch first CD-ROM product.

- Saved Cisco approximately $200,000.00 per year by redesigning

several technical documents as a two-book set.

Accomplishments

- Received numerous Individual Performance Awards (IPAs) for special

efforts for and writing work with Cisco Systems.

- Received one international award of "Distinguished," four U.S.

awards of "Excellence," and one U.S. award of "Merit"

from the STC for Cisco technical documentation.

- Designed and coordinated the successful installation of the first

usability testing facility at Cisco Systems.

- Consistently maintained the highest performance/focal-review levels

throughout all nine-plus years with Cisco Systems.

- Never missed a documentation/product ship date.

- Published an article in Bass Player magazine (February 1997 issue).

Job-Related Hardware and Software Tools Experience

- Framemaker for Windows-NT-based PC and Macintosh (versions through

5.5.6)

- Configuration Management System (document control system)

- Documentum Workspace (document control system)

- DreamWeaver for Windows-NT-based PC (HTML web-authoring application)

- MS-PowerPoint, MS-Project, MS-Word for Windows-NT-based PC and

Macintosh

- Netscape Navigator for Windows-NT-based PC and Macintosh (versions

through 4.5)

- Adobe Acrobat 4.0

- Eudora Pro (Version 4.0)

- Cisco IOS through the 12.0 release

- Some, but not extensive, UNIX experience

- Familiar with ISO-9001 requirements for documentation control and

publication

Contact: [2]Michael O'Brien

Contact applicant or click [3]here for writing sample.

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References

1. file://localhost/home/beta/Easytrieve/cvsroot/root/data/www.google.com/fetch/what_i_do

.html

2. mailto:*********@*********.***

3. http://www.cisco.com/univercd/cc/td/doc/product/core/cis7000/7000cfig/5819fdsk.htm

4. file://localhost/home/beta/Easytrieve/cvsroot/root/data/www.google.com/fetch/what_i_do

.html

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