Sales Engineer

Confidential User

Email: ********@***********.***

Address:

City: Sandy

State: UT

Zip: 84092

Country: USA

Phone: 801-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Coordinate the delivery of customer training with the Field Engineer and Sales groups and customers, while maintaining cost effectiveness. Possess strong customer management skills and the ability to work in high-pressure environments and communicate with key players including CEOs, Physicians, Technologists, Physicists, Sales, Engineering team, etc. Support the sales process in technical presentations of (modality) products where applicable. Support trade show and professional conferences. Instruct and answer a wide range of questions concerning software and clinical applications. Strong analytical and problem solving skills with patient preparation, equipment performance, data processing, and data networking and connectivity. Program custom display protocols to meet customer demands. Produce well-written post-training reports and provide written product feedback. Successful self-starter, self-directed individual in a fast-paced, dynamic business environment. Strong understanding of HIS, PACS, MRS, and imaging systems.

Educational Background:

High School Dipolma from Weber State University, Ogden UT 1/2001 to 12/1997 (Nuclear Medicine/Radiography)

Job History / Details:

Summary

Coordinate the delivery of customer training with the Field Engineer and Sales groups and customers, while maintaining cost effectiveness. Possess strong customer management skills and the ability to work in high-pressure environments and communicate with key players including CEOs, Physicians, Technologists, Physicists, Sales, Engineering team, etc. Support the sales process in technical presentations of (modality) products where applicable. Support trade show and professional conferences. Instruct and answer a wide range of questions concerning software and clinical applications. Strong analytical and problem solving skills with patient preparation, equipment performance, data processing, and data networking and connectivity. Program custom display protocols to meet customer demands. Produce well-written post-training reports and provide written product feedback. Successful self-starter, self-directed individual in a fast-paced, dynamic business environment. Strong understanding of HIS, PACS, MRS, and imaging systems.

Highlights

B.S.R.T.(R)(N) Nuclear Medicine/Radiography

ARRT - Radiology RT (R) Nuclear (N) Technologist #303721

NMTCB - CNMT Nuclear Medicine Technologist #020501

Utah State licensed Radiology Technologist #311-***-****

Six Sigma Green Belt Certified

Development of Clinical Applications Specialist SOP

Microsoft PowerPoint, Outlook, Word/Excel

Visual Basics/Aladdin Programming

EKG placement/acquisition

Sterile IV certification

BCLS certified

Accomplishments

Nuclear Applications Team Leader/Manager for 7 years

Cost Containment for NM Team below region average for multiple years

Demonstrated Ability to Learn/Instruct 10 NM/Radiology systems

Facilitator on GE web based NM Support Central and West Region Support Central

NPS 98 percentage from annual Apps Specialist customer satisfaction surveys

GE Applications Delta Society member 4 years

MVP recipient multiple years while employed with GE Healthcare

Mentor/Leadership Skills used to assist fellow application specialists on Microsoft and other GE reporting packages

Key Player in Resolution of customer equipment escalation issues

Summa Cum Laude honors recipient from WSU (1997)

Public Speaking Skills presenting 10 PowerPoint/Excel training sessions for applications specialists and student graduation at WSU

Organized/Conducted GE Region Work Session and Top Gun Training Sessions

19 years clinical experience in Radiology environment

AFRP President for radiology students at WSU

Organized/Conducted CE conference for local radiology professionals while attending WSU

USRT Radiology Representative for 1 year

Volunteer Stage Manager for Utah Youth Symphony

Experience

August 2000 to Current

GE Healthcare Waukesha, Wisconsin

NM TiP Applications Team Leader, West ZoneClinical Education & IT Solutions

Trained Technologists, Physicians, Physicists, and Engineers on how to properly program and operate their medical equipment.

Education

1997 Weber State University Ogden, Utah

Bachelor of Science Nuclear Medicine/Radiography

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