Customer Service Sales

HUSAIN LADHANI

*** ******* ******

Markham, Ontario L6E 1S9

C: 416-***-****

*********@******.***

OBJECTIVE: To obtain a position within your organization where I can further utilize my skills and knowledge for the benefit of your company.

SKILLS and QUALIFICATIONS:

Administrative and Communication Skills

* Four years of management and human resources experience overseeing a team of 15 employees

* Excellent writing, communication and problem solving skills

* Account Management

* Outstanding team leader and motivator

* Previous recruiting experience, training new employees and updating training requirements

* Computer knowledge such as: Computer Repairs and Troubleshooting, Internet Explorer, MS Office

* Prioritized and completed several tasks throughout the day

* Excellent organizational and multi-tasking abilities

* Ability to work in a fast paced, team work environment

Sales and Customer Service Skills

* Several years’ sales, retail and customer service knowledge and experience

* Friendly and enjoys working with people while always striving to do my best

* Achieved and over exceeded company sales targets and goals

* Loss prevention, business security and fraud prevention

* Planned company events as well as various community, local and national events

* Merchandising, marketing and promotions

* Ability to address customer complaints, and dispute resolution

EMPLOYMENT EXPERIENCE

Business Sales Account Executive Rogers Communications 2011 – current

*Managing Business and Corporate Accounts

*Cold calling and prospecting for new leads

*Achieved targets on quarterly basis

Business Account Executive Eastshore Marketing 2009-2011

*Cold calling and prospecting for new leads

*Sales, Customer service, dispute resolution

Team Leader K & S Wholesale Ltd. 2004 – 2009

*Sales, Management

*Recruiting, Training & Development

* Meeting individual and team sales targets

EDUCATIONAL EXPERIENCE

Business Aministration Diploma Centennial College, Scarborough. Ontario 2006-2010

Ontario Secondary School Diploma Richmond Hill High School, Richmond Hill, Ontario 2001-2005

First Aid and CPR Toronto, Ontario 2004-current

Ontario Security Guard License Government of Ontario 2009,2010

OMVIC Certification Course Ministry of Transportation, Georgian College 2011

VOLUNTEER EXPERIENCE

* World Partnership Walk, Masala Mehndi Masti (lead of security) and 10Km Run for Charity

* SAA University Arts and Culture Show (security, surveillance)

* Experience in working with celebrities at the Toronto International Film festival.

References Available Upon Request

Contact this candidate