Project Manager Management

JAMAL KHAWAJA

**** ****** **** ***** • Houston, Texas 77077 • 832-***-**** • abpsx9@r.postjobfree.com

EXECUTIVE MANAGEMENT: CTO / SVP

Technology Architecture ~ Banking, Financial Services, Healthcare & Oil / Gas ~ Global Strategy

I am a visionary, innovative, and multi-faceted executive leader and entrepreneur with 12+ years of global experience driving IT development and corporate technology strategy for top Fortune 50 companies. I provide senior leadership for initiatives in the areas of cloud computing, data storage architecture, management consulting, and infrastructure optimization. I offer proven expertise turning around underperforming divisions and leveraging technology to promote business efficiency. My business acumen is unparalleled; I have a keen ability to break down complex challenges and deliver creative solutions focused on core business drivers.

Areas of Expertise Include:

Cloud Computing • Enterprise Resource Planning • Leadership & Team Building • Global Program Delivery

IT Strategy • Infrastructure Architecture • BPO • Data Center Operations • Vendor/Partner Negotiations

Budget & Cost Control • Disaster Recovery • Program Management • Compliance • ITSM

SAN/NAS • Business Development • M&A Integration • Capacity/Performance Engineering • Mobile Banking

PROFESSIONAL EXPERIENCE

INFINITOUS GLOBAL SERVICES, INC, Various Locations January 2002 – Present

Managing Director

Used as a vehicle for contract employment: see below

*BRIDGEWATER ASSOCIATES, LP., Westport, Ct July 2011 – Present

Technology Manager, Engineering

Responsible for research & development of multi-year strategic perspectives for business-driven technology initiatives, focusing on innovative, next-generation approaches for the data center. Led foundational research, focusing on competitive market trends, assessments, analysis and forecasting for key technology innovations of strategic or competitive interest, including identity, big data, storage, elastic services, unified communications, etc. Responsible for a team of six people and $20 million budget.

Key Accomplishments:Built out and refined engineering discipline around storage, compute, network, and mobility. Managed the build-out and architecture of the datacenter, including the VMAX, SRDF/S, FAST-VP, and VPLEX.Drove architecture and design improvements for virtualized data storage platform, recognizing core growth in the virtualized infrastructure, backup, NAS, and service platform engineering.

*KAISER PERMANANTE, INC., Various January 2011 – June 2011

Executive Director, Data Center Services

Address the rapidly expanding infrastructure technology needs of a preeminent health care provider. Invest in and enhance organizational and technological capabilities. Focus on continuous service quality delivery improvements while demonstrating cost efficiencies. Deploy a multi-year technology transformation encompassing ITIL process implementation and a cloud-based foundational technology overhaul across a 1,000 person organization.

Key Accomplishments:Streamline the management of a 25Pb storage shop. Managed, controlled, directed, and architected the ingestion of new storage and switch devices. Migrated petabytes of information from EOL/EOSL devices to newer frames.Drove architecture and design improvements for data storage platform and cloud computing, recognizing core growth in the virtualized infrastructure and backup considerations.

CMONEY, INC., Houston, TX July 2010 – December 2010

Chief Information Officer

I served as corporate officer and member of the senior leadership team of a publicly traded organization. I was responsible for the go-to-market strategy of mobile banking/mobile payments processing application, global information technology and information security functions, and a major enterprise business transformation program.

Key Accomplishments:Drove strategic, business development, and product planning services around mobile payments, re-engineering payments processing technology to leverage the strengths of both financial institutions and payment processors/payment gateways. Leadership authority for building and managing the technological, operational, and administrative platforms for a mobile banking / financial services organization. Recruited and developed a new CIO staff.Leadership for multi-year business transformation program re-shaping business architecture.

*ROYAL DUTCH SHELL, INC., Amsterdam, Netherlands January 2010 – June 2010

Management Consultant, EMEA

Served as a executive director for Shell Oil’s cloud computing initiative; operationalized a cloud computing architecture; responsible for an enterprise business transformation program involving outsourcing core IT functions to T-Systems, Inc. Worked with a globally disparate team from 10 countries across three continents.

Key Accomplishments:Leadership authority for building and managing the operational and administrative platforms for multi-billion dollar outsourcing agreement with T-Systems, a European BPO organization. Drove architecture and design for a cloud-based data storage platformResponsible for advancing and leveraging partner relationships to drive new sources of cost optimization

*BANK OF AMERICA INC., Charlotte, North Carolina August 2008 – December 2009

SVP, Engineering and Operations, Global Infrastructure Strategy

Served as Senior Architect for a large scale, next-generation data center project. Oversee 7+ Director level employees in an organization of 200+ associates. Administer budgets over $50M. Report directly to C-Level management, lead the analysis and selection process for cloud technologies, including storage virtualization, blade servers, data mobility/data migration tools, and policy development for data classification models. Collaborate with Tier I partners at CxO level to socialize the project, gain buy-in, and determine a solution design for future generational technologies in order to best support multiple lines of business.

Key Accomplishments:Consolidated 48 data centers into 18 Tier IV data centers, integrating processes, infrastructure, and applications from Countrywide and Merrill Lynch acquisitions. Muti-petabyte data migrations.Designed and implemented a new service utility oriented process, making IT the first stop in the supply chain for delivering cloud-based technology servicesEstablished the next generation Data Center Architecture with a 5 year view of technologies such as data storage, network, grid computing, server, DR, BURA, compliance, mainframe, and datacenter operations with a core strategic focus on SAN/NAS virtualization and cloud computing.Spearheaded large project teams of cross functional managers and architects, including legacy companies to create appropriate political and technical environments that would enable project success.

*LEHMAN BROTHERS INC, New York, New York January 2008 – July 2008

SVP, Capacity and Performance Engineering

Designed, planned, and executed ITIL based services and business solutions accommodating key Capacity and Performance Management process. Chartered the Project Management Office (PMO) development to meet a corporate directive achieving 2x application and infrastructure performance at peak load capacity.

Key Accomplishments:Analyzed and defined the technical lifecycle for capacity planning and performance management.Recommended and implemented technical collateral and program operations in order to manage capacity and performance for 55 Tier I applications in Fixed Income and Equity Trading groups.Served as Subject Matter Expert (SME) for capacity and performance management teams regarding workload characterization, quantitative model development, and organizational dynamics.

ACCENTURE, Various Locations January 2005 – December 2006

Executive Manager

I chartered key relationships with Fortune 50 clients, providing multi-million dollar technology, business process outsourcing, and ITSM services for major technology projects. Determined client’s overall business goals and positioned Accenture as a strategic IT partner in order to deliver complex solutions on time and on budget.

Selected Contracts:Enterprise Rent A Car – Served as Project Lead for a major technology infrastructure re-design including data center reorganization of management policies, newly architected SAN infrastructure, new tiered storage environment, additional EMC hardware, disaster recovery plan and supporting environment, restructure of capacity planning and management systems, and new performance management systems. Managed the migration of data from older to newer EMC data storage frames.Booz Allen Hamilton – Spearheaded a reorganization of several lines of business data growth and retention processes, resulting in $7M in additional revenue for Accenture. Created a robust storage tiering plan, aligned applications to appropriate cost/performance tiers, and migrated dozens of terabytes of data from multiple disparate sources to once central tiered storage platform, streamlining operations and increasing security. VISA USA – Led a project to align applications based on growth and performance metrics. Consolidated technologies acquired through several M&A, sized storage requirements, and performed detailed analysis of data growth, data retention, disaster recovery, and data mobility (RDF).

NETWORK APPLIANCE, Houston, Texas / Sunnyvale, California January 2004 – December 2004

Regional Director

I provided senior leadership in the development of a multi-million dollar Professional Services division focused on successful achievement of cost-to-growth expenditures and attaining new revenue for the organization. Established a product services strategy geared towards a simplified PS sales and engagement lifecycle. I designed a Services Cookbook consisting of internal solutions, technology partner solutions, and go-to-market strategies.

Key Accomplishments:Implemented an end-to-end high availability data center DR solution from NetApp for client, Galileo. Performed requirements gathering, established control processes, and migrated large amounts of data with zero downtime. Reallocated over 12TB of data storage to the new solution and established an offsite DR environment. Completed skills gap analysis to assist client with creating storage team.Designed and documented NetApp’s Project Management methodology, providing a framework of ITIL and PMI best practices, resulting in the establishment of a formal PMO, and was adopted internationally.Created an Internal Engagement Model, reengineering the current process to provide feedback-based approach to support project operations. The model was rolled out to 8,000 users on 5 continents.

*BP • 2003 • IST New Projects Director, NAGP DCT: Provided oversight for the initiation, planning, development, and execution for multiple technology projects, including data storage architecture and the migration of an energy trading application

*EXXONMOBIL • 2003 • Project Manager: Managed successful data and application migrations to more robust, consolidated environments.

*EMC2 • 2002 • Program Manager, Professional Services: Provided oversight for multiple SAN upgrade projects in a 4 state region. Coordinated service delivery, professional services, and business development.

*SUN MICROSYSTEMS • 2002 • Project Manager, Critical Accounts: Stabilized projects that were in red or critical status with budgets of $3M - $15M in order to deliver back to green solutions and project completion. Major successes include NYCAPS Disaster Recovery, Defense Logistics Agency SAN Integration, and DoITT SAN Migration.

*ADS INC • 2001 • Project Manager, Corporate Recovery: Reeingineered production control organization to operate with 33% fewer resources and reduced rework by 75%. Improved client service and retention through implementation of new sales structure more in line with overall business goals.

*RELIANT ENERGY • 2001 • Senior Consultant: Tested and evaluated EMC and NetApp SAN/NAS solutions.

INRANGE TECHNOLOGIES • 2000 • Consulting Systems Engineer: Provided technical sales support in the design and architecture of SAN network products. Quota was $2MM a year.

STORAGEWAY • 1999 • Senior Integration Engineer: Design SAN/NAS solutions with EMC/Hitachi/IBM storage

*CONOCOPHILLIPS • 1998 • Senior Consultant: Technical lead for a global deployment of Windows 2000

COMPAQ • 1998 • Technical Support Engineer III (Consultant): Provided senior support to Compaq/HP technical support engineers.

*US DEVICES • 1996 • Senior Consultant: Windows, Novell, and UNIX rollouts, upgrades, and cross-platform integration.

EDUCATION & CREDENTIALS

SMU, Houston, TX

(Microsoft) MCSE, MCP+I, MCT (Novell) CNA IW Training(Cisco) CCNA Training

University of the Punjab, Lahore, PK

B.Sc., Biology

G.P.A: 3.7/4.0

EMC Training, Houston, TX

Accenture Executive Training, Chicago, IL

SMU, Houston, TX MCSD, Visual Basic .NET Program

Bank of America Executive Training, Chicago, IL

NetApp Training, Sunnyvale, CA

Boston University, Houston, TX

Project Management Training (PMI – based)

Compaq Training, Houston, TX

StorageWay Training, Fremont, CA

REFERENCES

Jamal is an extremely articulate visionary with a unique ability to blend technology, business acumen, and leadership to deliver results. Jamal is one of those leaders that is passionate about everything he does, whether it is philanthropic, with his friends and family, or his commitment to innovation. His meteoric rise in his profession can be attributed to his world class leadership, his stewardship and guidance in times of trouble, as well as his ability to navigate complex organizational situations. He moves fast, and drives his people to exceed client expectations. Jamal will be an asset to any organization. Omar Alam, Senior Manager, Baker Hughes

It was a privilege and an honor to work with Jamal. In many engagements and work efforts with consultants and service providers. It is a rarity that you have the opportunity work with a person who is truly a leader in his field and chosen profession like Jamal. Jamal provided invaluable direction and advice which helped us complete a crucial study for Information Life Cycle Management. He is truly a storage subject matter expert of the highest caliber. During this time he captured the awe and respect of many senior technical subject matter experts due to knowledge and deep subject matter expertise gained from many years of key engagements. Additionally, Jamal possesses professional qualities and capabilities that allow him to interact and work with any audience. His ability to execute and deliver within challenging timelines is also without peer. I would highly recommend Jamal to any person, company, or enterprise that requires his services. Frank Venditti, Senior Vice President, Bank of America

Jamal is an articulate, compassionate individual that is committed to his friends, family, and community. His astute faculty of knowledge combined with his agility of thought and application makes him one of the most impressive minds the corporate world can hope to retain in its rolls. He effortlessly and seamlessly blended deep knowledge in technology, strategy and business imperatives with astute references to social, political, environmental and humanitarian considerations as he bravely led the way for the Infrastructure Delivery group into unchartered territories. The core values he lives by seem the perfect medicine for the ills of today's chaotic world of self-promotion and mindless pursuits. Ahmad Khan, Managing Consultant, Avanade

One of the few times I have worked with an individual that is a world-class leader, an accomplished technologist, and a good man. A results oriented demeanor and a single-minded focus are tempered by a deep intellectualism and an easy familiarity to those who have the pleasure of getting to know him. His grasp of technology is superb, and his business acumen almost prophetic in its brilliance. Randall Cook, US Attorney, US Attorney’s Office

I have worked with Jamal on a number of technology projects. Jamal is an excellent manager who combines technical knowledge with business experience to deliver great results. He is one of a kind, a juxtaposition of a fierce intellectualism that is tempered, if not buttressed, by being a genuinely good guy. Joe Lynch, Project Manager, EMC

References available upon request

* indicates contract positions

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