Customer Service Representative
Resume:
LAWANDA F. JONES abpsvm@r.postjobfree.com 623-***-****
*** ****** **. **********, **. 28379
PROFESSIONAL EXPERIENCE
Superpumper(Shell) Dec. 2011 June 2012
Frank Lloyd Wright Blvd.
Scottsdale, Arizona
Cashier,customer service
The Braidery, Charlotte, NC. June 1, 2010 present
Order and receive shipments, customer service, cleaning before, during and after hours of operation .Assemble display stands and shelving. Answer phones and respond to emails.
Iverify, Charlotte, N.C. April 2009 April 2010
Customer service/Security Surveillance
Monitor security cameras for retail locations, notifying emergency services, enter information into computer, place internet orders.
Thorpe Industries-Charlotte, N.C. March 2008-April 2009
Security Officer
Provided front line security in the lobby area of the Bank of America Office Building. Received Packages at front door also handled reserving and preparing conference rooms. Investigated and resolved customer concerns in collaboration with respective agency and other departments.
SCOTT AND FRANKLIN-WASHINGTON, N.C. March 2007-Febuary 2008
Retail/Customer Service Representative
Prepared shelves to be stocked, work with customer service, handle retail advertising, maintained stock and supplies in a warehouse setting.Handled computer database for measurements and location dimensions. Interfaced with customers to identify needs, field questions, and facilitate ticket sales.
N.C. Department of Corrections, Charlotte, N.C. October 1996-March 2007
Correctional Officer/Operations
Maintained safety for the public for inmates in the prison system, maintain inmate in a confined facility, handled prison transportation, emergency response team, set up and maintained prisoner with work release, work with prisoner release, worked with mail system and customer service in the prison as well as supervised prisoners and officers. Held Sergeant Position
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