Customer Service Management

Christopher Larson

Email: ********@***********.***

Address:

City: Buckeye

State: AZ

Zip: 85326

Country: USA

Phone: 623-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced retail management professional with strong leadership and relationship-building skills. Currently in the process of finalizing a Business Management Degree at the University of Phoenix.

Educational Background:

High School Dipolma from University of Phoenix, Phoenix AZ 1/2001 to 12/2012 (Business)

Job History / Details:

Career Overview

Experienced retail management professional with strong leadership and relationship-building skills. Currently in the process of finalizing a Business Management Degree at the University of Phoenix.

Core Strengths

Inventory control

Staff development

Cross-functional team management

Staff training

Supervision and training

Computer-savvy

Sound judgment

Accomplishments

Awards

Served as key contributing member to Leadership team within the United States Navy which resulted in a letter of accommodation issued by the Admiral of the battle group in addition to several other military issued awards and commendations.

Achieved the rank of E-5 with a span of four years while enlisted in the U.S. Navy

Enlisted Surface Warfare Specialist while enlisted in the U.S. Navy

Good Conduct Medal Recipient while in enlisted in the U.S. Navy

Employee of the month while employed at Adams Bros.

Responsible for routine replenishment operations in addition to being proficient in all other departments. I was also responsible for opening and closing on scheduled days while at Michaels.

Work Experience

August 2007 to September 2009

Michaels Suprise, AZ

Department Manager

Managed team of 3 or 4 customer service professionals in their daily activities such as customer service, inventory, and replenishment.

October 2006 to April 2008

Adams Bros. Glendale, AZ

Warehouse inventory specialist

Reduced and controlled expenses by accurately conducted inventory, in addition to preparing Customer Service Technicians orders for the following work day.

August 2000 to May 2005

United States Navy San Diego, CA

Boatswainsmate 2nd class

Supervised a team of enlisted men and women in their daily operations while in port and underway.

Reduced and controlled expenses by properly supervising numerous maintenance projects necessary to the ships readiness.

Served as mentor to junior enlisted personnel.

Educational Background

2013 University of Phoenix Phoenix, AZ

Bachelor of Science Business

Course work in Business Management.

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