Customer Service Manager

Yolanda Espinoza

Email: ********@*********.***

Address:

City: Everett

State: WA

Zip: 98208

Country: USA

Phone: 425-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Detail-oriented professional with strong technical skills and the ability to learn concepts quickly. Hard-working, entry-level in Coating Technician for Laser Optics. Looking to apply my previous experience to a long term job. Areas of proficiency include Production and Manufacturing, Clean room, inspecting Laser Optics & Pharmaceutical vials. Also, i have great customer service skills as well as Supervising other Employees.

Educational Background:

High School Dipolma from T.V.I, Albuquerque NM 1/2001 to 4/2003 (Basic)

Job History / Details:

Career Focus

Detail-oriented professional with strong technical skills and the ability to learn concepts quickly. Hard-working, entry-level in Coating Technician for Laser Optics. Looking to apply my previous experience to a long term job. Areas of proficiency include Production and Manufacturing, Clean room, inspecting Laser Optics & Pharmaceutical vials. Also, i have great customer service skills as well as Supervising other Employees.

Core Qualifications

Detail oriented

Microsoft Word, Excel, PowerPoint

Experience in Thin Film Coating

Team leadership

Education and Training

2003 T.V.I Albuquerque, NM

GED Basic

Accomplishments

My Sophomore year in high School i did some volunteer work at Casa Esperanza, a place for cancer patients. My duties included filing, documentation into the computer and also making sure our clients got the food and meds needed. I received two awards: One for Achievement in Hard working and one for Leadership.

Work Experience

June 2008 to August 2012

CVI Melles Griot Albuquerque, NM

Coating Technician

Started off in the Clean Room inspecting, cleaning and fixturing Laser Optics. Within a year i got promoted to become a Coating Technician. Accomplished that in less than one month. Coated Substrates on a Vacuum Chamber and used Coating materials such as Cryolite, PbF2, ZnS and also Silver(AG).

June 2008 to March 2008

Family member New Castle, CO

Babysitting

Babysitting my niece while my sister worked. Also, took care of house cleaning and grocery shopping.

December 2006 to January 2008

Cardinal Health Albuquerque, NM

Inspector

Inspected Pharmaceutical Vials for any defects. Collaborated with team of 100 Employees in the development of inspecting and packaging of important vials to get them shipped to customers on a timely manner.

June 2003 to September 2006

Robert's Oil Albuquerque, NM

Assistant Manager

Started off as a cashier in convenient store and got promoted to Assistant Manager in less than six months. Job duties included: Opening and closing the store, counting the store safe, making bank deposits and inputing information into the computer. I also assisted customers and had four other employees working for me.

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