Customer Service High School

Shannon Renz

Email: ********@**************.***

Address:

City: Lake Forest

State: CA

Zip: 92630

Country: USA

Phone: 949-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Results oriented, with a proven track record of project planning and management. Well respected by managers, subordinates, and other peers. Excellent communication, organizational, decision-making and problem solving skills. Detail oriented and a creative thinker.

Educational Background:

High School Dipolma from Arizona State University, Tempe AZ 1/2001 to 5/2012 (Art Drawing)

High School Dipolma from, Tempe AZ 1/2001 to 11/2012

Job History / Details:

Summary

Results oriented, with a proven track record of project planning and management. Well respected by managers, subordinates, and other peers. Excellent communication, organizational, decision-making and problem solving skills. Detail oriented and a creative thinker.

Highlights

Customer service skills

Time management

Advanced MS Office Suite knowledge

Efficient

Meticulous attention to detail

Copious note-taker

Resourceful/ Thinks outside the box

Janitorial knowledge

Accomplishments

2012, Part of a team that had top customer service ratings at Pick Up Stix

2012, Sponsored into KIWANIS Club Lake Forest

2010-2012, Art Education Club Secretary at ASU

July 2011, Designed and coordinated mural for the celebration of the Virgin of Guatalupe at Santiago De Compostella church

2008, Awarded membership to National Society for Collegiate Scholar

Leadership

2006-2007, Art Club President at El Toro High School

2006-2007, Kiwin's Club Treasurer at El Toro High School

Exhibitions

Experience

November 2012 to Current

Pick Up Stix Irvine, Ca

Cashier

Janitorial duties, keep track of restocking, and manage money. Maintains the Front of the House, including greeting visitors and responding to telephone and in-person requests for information. Salesman, involving designing and tailoring sales pitches on a person to person basis.

May 2012 to September 2012

Floating Cloud Gallery Laguna Beach, Ca

Art Intern

Focus on customer service, organization, and restocking. Handled distribution and demonstration of knowledge of Chinese art techniques

April 2005 to August 2012

Lake Forest II Sun & Sail Club Lake Forest, Ca

Poolside Life Guarding

Filled reports, dealt with conflict management, safety awareness, customer service, emphasized teamwork, and janitorial work. Facilitated working relationships with staff from other departments and building management.

December 2007 to April 2012

Student Recreation Complex Tempe, Az

Poolside Life Guard

Filled reports, dealt with conflict management, safety awareness, customer service, emphasized teamwork, and janitorial work.

June 2007 to August 2010

Lake Forest II Sun & Sail Club Lake Forest, Ca

Swim Instructor

strong focus on customer service, problem solving, responded to client concerns independently

Education

2012 Arizona State University,

Bachelor of Arts Art Drawing

Emphasis in Figure Drawing. Graduated with Honors as part of National Society of Collegiate Scholars.

2012 Tempe, Az

Bachelor of Arts Art Education

Taught a series of art workshops with emphasis on time management, self-created lesson plans, cleaning, stocking, making copies, troubleshooting, collaboration and communication.

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