Project Manager Executive Staff

Jana Kodel

Email: ********@***********.***

Address:

City: Stansbury Park

State: UT

Zip: 84074

Country: USA

Phone: 801-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated project director with 7 years experience creating, testing, evaluating, and improving business processes & technical solutions. Proven track record in generating ideas to improve design, streamline communications and drive sales and profits. Ability to make good decisions that positively impact business efficiencies and bottom line.

Educational Background:

High School Dipolma from Utah State University, Tooele UT 1/2001 to 11/2012 (Business Administration)

Job History / Details:

Career Overview

Motivated project director with 7 years' experience creating, testing, evaluating, and improving business processes & technical solutions. Proven track record in generating ideas to improve design, streamline communications and drive sales and profits. Ability to make good decisions that positively impact business efficiencies and bottom line.

Qualifications

CRM Advanced Administrator

Project & data management

Business analysis & development

Management & team leadership abilities

Strong communication skills

Budget analysis & forecasting

Process improvements & redesign

Troubleshooting & problem resolution

Accomplishments

Provided acute business acumen during a re-acquisition of a license agreement for Mrs Fields Famous Brands. Provided complete process setup and technology support and enhancements while providing an increased gross revenue stream of 3 percentage, to a 29M business division.

Developed & managed a full CRM platform in Salesforce.com for Mrs Fields Famous Brands. ROI on project was over $120,000 due to resource savings, contract negotiations, improved communications, and improved technology platform with over 3 annual upgrades.

Session Speaker for Salesforce.com on Business Analytics at Dreamforce, averaging an increase in attendance of over 100 percentage in the analytics session between 2011 and 2012.

Product Development Counsel for both Adobe and Salesforce.com helping build consumer awareness, product improvements and cost structure.

Work Experience

July 2006 to September 2012

Mrs. Fields Famous Brands, LLC Salt Lake, Utah

Corporate and Development Project Manager

Consulted with executive management and other key staff to determine business needs, documenting best practices, and solutions to achieve profitable results.

Managed a large scale business process review of 4 major divisions to maximize operational efficiencies and deliver solutions for process improvements, increase overall development, streamline data for reporting accuracy, provide cost savings and advance technology structure.

Oversaw 2 complete technology upgrades, fully implementing better and more efficient systems for 3 major divisions. Managed as primary CRM advanced administrator of Salesforce.com and ERP administrator and support of Southware.

Managed all projects for over 8 different business segments providing expert business advice and accurate progress reports on business strategies and key performance indicators (KPI) to Executive Staff and Board Members.

Drove accountability to hit forecast and revenue numbers in both sales and operations.

Oversaw Franchise Development Process coordinating cross departmental communication and progress. Led efforts to provide accurate data and targeted Real Estate plans with software provided by Buxton. Streamlined efficient approval processes to accelerate construction phase, legal documentation, operational requirements and new development marketing efforts.

May 2006 to July 2006

Mrs. Fields Famous Brands on behalf of Prince Perelson & Associates Salt Lake, Utah

Executive Assistant

Executive support for CEO, EVP and Executive Staff.

Organized travel arrangements, expense reports, meeting coordination, and presentations for the Board of Directors.

Processed A/P and tracked budget accounts for the Chief Legal Officer and Legal Department.

Prepared reports, reviewed government documentation, updated project specifications, and submitted legal registrations for a large franchise corporation worldwide.

March 2006 to May 2006

Kennecott Utah Copper Herriman, Utah

Contracted Human Resources Coordinator

Designed and delivered training to seven plants on software advancement opportunities.

Evaluated company data for a large conversion to SAP.

Developed tracking system to improve recruitment and employee training records. Enabled sharing and security measures to ensure system to ensure confidentiality and accuracy.

August 2002 to March 2006

State of Utah Parks and Recreation Salt Lake, Utah

Office Specialist and Program Facilitator

Oversaw the scheduling and set-up for a large Government Training Program. Led efforts to recruit excellent volunteer instructors and provide access to the best facilities statewide.

Delivered customer-service focused support to senior staff, law-makers, and general public, by providing accurate information on state laws for Off Highway Vehicle and Boating use in the State of Utah.

Expanded youth education program at least 25 percentage per year, for 4 consecutive years, due to innovative strategy and marketing.

Prepared and processed analytical reports on program statistics

Managed accurate records for certification completion, continuing volunteer support, and accidents taking place on state land.

Live participation in "At Your Leisure", and two educational commercials, providing public service awareness.

Designed and delivered program marketing message across channels on state website, local PR releases, trade show participation, and community events.

Technical Skills

Skills Experience Total Years Last Used

Microsoft Office Excel, Word, Outlook, & MapPoint Advanced 10 Current

CRM Advanced Administrator Salesforce.com Advanced 6 Current

Business and Systems Analyst Advanced 7 Current

Microsoft Project Advanced 3 Current

Real Estate Management Program provided by Buxton Advanced 3 Current

ERP Administrator of Southware Intermediate 5 01/2011

Education and Training

2013 Utah State University Tooele, Utah

Bachelor of Science Business Administration

Awards

Above and Beyond Award at Mrs Fields Famous Brands, in 2011 and 2012.

Employee of the Month at Mrs Fields Famous Brands, in 2008.

Award presented for cutting costs for the State of Utah, in 2006.

Nominated by Utah State Parks and Recreation to become the Governor's Aid, for Governor Huntsman before the change in his assignment.

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