Service Technician

Troy Ruesch

Email: *********@********.***

Address: **** ******* ****

City: Longmont

State: CO

Zip: 80503

Country: USA

Phone: 720-***-****

Skill Level: Experienced

Salary Range: $50,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Troy Ruesch

3726 Findlay Lane

Longmont, CO., 80503

phone: 720-***-****

email: *********@********.***

BACKGROUND SUMMARY

25 years experience in development, testing, manufacturing, sales and service support of high technology electronic measurement instrumentation.

POSITIONS HELD

Research Electro-Optics Inc., Boulder, CO

Sept. 2009 - Nov. 2012

Production Facilitator / Senior Coating Optical Technologist

. Development and production of state of the art optical IBS coatings.

. Worked closely with engineering, fabrication, metrology, and sales to meet and exceed our customers demand for the highest quality optics.

. Skilled in all facets of the IBS processes including the operation of both RF and DC vacuum deposition chambers, spectrophotometers, and interferometers.

. Familiar with Macleod Essentials analyzing software.

Particle Metrics Inc. / Research Electro Optics Inc., Boulder, CO

Jan. 2008 - Dec. 2008

Electro-Optical Technician / Facilities Technician

. Manufactured, calibrated, and serviced aerosol particle counters.

. Responsible for the quality control of the calibration procedures, specifications, and traceable calibration documentation.

. Maintenance of optical manufacturing equipment as well as the entire facility (electrical and mechanical).

QT Technologies, Boulder CO.

April 2006 - Sept. 2007

Customer Support Specialist

. Telephone and on site technical support of self service fuel flow terminals and as well as the incorporating hardware and software.

. Personal computer and networking support specialist. Hardware and software troubleshooting.

. Production and service support for system hardware. Component level troubleshooting and repair.

Particle Measuring Systems Inc., Boulder CO.

May 2005 - Sept. 2005

Service Technician, Molecular Contamination Products / High Sensitivity Aerosol Specialist

. In house and on-site repairs, calibrations, and validations of the newly acquired ion mobility spectrometer line.

. In depth high sensitivity aerosols training, customer repairs and calibrations, and the generation of technical documentation.

June 2000 - May 2005

High Sensitivity Product Line Facilitator / Service Tech III

. Managed the entire high sensitivity aerosols product line, both production and service (in house and field based).

. Maintained consistent on time delivery of every customer order. Supervised subordinates through entire detailed training process.

Particle Measuring Systems Inc., Malvern England

April 1998 - June 2000

European Service and Training Engineer / Service Manager

. Responsible for 6 service engineers throughout Europe

. Consistent aerosol product line training for all European coworkers, distributors, and representatives.

. Job required an extensive amount of international travel, including Europe and many far-east countries.

. Responsible for on-site repairs, contract calibrations, and in house instrument service.

Particle Measuring Systems Inc., Boulder CO.

March 1997 - April 1998

Service Technician III

. Calibration and repair of the entire aerosol product line, customer relations including training, contract calibrations, and sales support.

. Assisted development workgroups on new products with serviceability and technical writing.

1992 - 1997

Production Technician II

. Calibration of high sensitivity electro-optical laser based particle counters.

. Worked closely with engineering, aiding in the development of new products.

. Experienced in inter-corporate and customer training. Selected as a member of the ISO 9000 documentation committee.

1990-1992

Digital Test Technician

1987-1990

Mechanical Assembler

Micro Motion Inc., Boulder CO.

1984-1985

Mechanical Assembler

. Assembly of mass flowmeters, coils and test cables.

EDUCATION

. Associate of Arts in Electronics Technology from Front Range Community College May 1988.

. Studied toward a degree in electrical engineering (18 credit hours needed for BS degree.). Metropolitan State College 1996-1998

SKILLS

. Superior customer relations sales and service support.

. Well developed technical writing skills.

. Fluent in component level troubleshooting fundamentals.

. Strong leadership skills.

REFERENCES

Available upon request.

Contact this candidate